The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    For the many people asking about OS dvd's...

    Discussion in 'Dell' started by Kaosfury, Jul 30, 2007.

  1. Kaosfury

    Kaosfury Notebook Consultant

    Reputations:
    7
    Messages:
    104
    Likes Received:
    0
    Trophy Points:
    30
    Kaosfury, Jul 30, 2007
    #1
  2. itisonlyatest

    itisonlyatest Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    15
    Thanks!

    Just ordered some for my last desktop I got from them in September, and once I get my Vostro tomorrow i'll order the vista backup. Is there anyway to find your service tag before you receive the laptop itself?
     
    itisonlyatest, Jul 30, 2007
    #2
  3. Kaosfury

    Kaosfury Notebook Consultant

    Reputations:
    7
    Messages:
    104
    Likes Received:
    0
    Trophy Points:
    30
    Not that I know of.
     
    Kaosfury, Jul 30, 2007
    #3
  4. itisonlyatest

    itisonlyatest Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    15
    OK, then i'll just wait. Thanks again, and I hope they come.
     
    itisonlyatest, Jul 30, 2007
    #4
  5. IceMole

    IceMole Notebook Consultant

    Reputations:
    99
    Messages:
    168
    Likes Received:
    0
    Trophy Points:
    30
    Posting so I can find this later.
     
    IceMole, Jul 30, 2007
    #5
  6. Kaosfury

    Kaosfury Notebook Consultant

    Reputations:
    7
    Messages:
    104
    Likes Received:
    0
    Trophy Points:
    30
    What OS did you order? From the sounds of it, Vista does not come with the discs, but XP does.
     
    Kaosfury, Jul 30, 2007
    #6
  7. IceMole

    IceMole Notebook Consultant

    Reputations:
    99
    Messages:
    168
    Likes Received:
    0
    Trophy Points:
    30
    Vista Home Premium is what I got.
     
    IceMole, Jul 30, 2007
    #7
  8. CyberGhost

    CyberGhost Notebook Evangelist

    Reputations:
    2
    Messages:
    339
    Likes Received:
    1
    Trophy Points:
    30
    Did you guys receive the serial number stickers on your laptops? or were those absent too?
     
    CyberGhost, Jul 30, 2007
    #8
  9. Kaosfury

    Kaosfury Notebook Consultant

    Reputations:
    7
    Messages:
    104
    Likes Received:
    0
    Trophy Points:
    30
    You most likely will not get your discs with your laptop then. If it is still in build, call your sales rep and ask them to make sure you get copies.

    I have not yet received my laptop. It is currently in boxing.
     
    Kaosfury, Jul 30, 2007
    #9
  10. ant1029

    ant1029 Notebook Enthusiast

    Reputations:
    1
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    5
    i got a vista dvd with my 1520....
     
    ant1029, Jul 30, 2007
    #10
  11. boxcar_racer821

    boxcar_racer821 Notebook Consultant

    Reputations:
    1
    Messages:
    196
    Likes Received:
    0
    Trophy Points:
    30
    yay posting to find this later aswell :)
     
    boxcar_racer821, Jul 30, 2007
    #11
  12. TuxDude

    TuxDude Notebook Deity

    Reputations:
    255
    Messages:
    921
    Likes Received:
    2
    Trophy Points:
    31
    But I heard many ppl mentioning they got the Vista DVD (the Recovery one) with their laptop..... It would be nice if they give the OEM disc instead of the Recovery one but I guess both can be used to do a fresh install right ??
     
    TuxDude, Jul 31, 2007
    #12
  13. cpx

    cpx Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    Thanks, will need this to get rid of the bloatware.
     
    cpx, Jul 31, 2007
    #13
  14. manishd3

    manishd3 Notebook Enthusiast

    Reputations:
    1
    Messages:
    35
    Likes Received:
    0
    Trophy Points:
    15
    Does anybody know if UK Dell does a similar thing to this? I couldn't find the same page on the European Dell site.
     
    manishd3, Jul 31, 2007
    #14
  15. pingadam

    pingadam Notebook Guru

    Reputations:
    3
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    15
    I would like to know this as well!
     
    pingadam, Jul 31, 2007
    #15
  16. brianj320

    brianj320 Notebook Evangelist

    Reputations:
    18
    Messages:
    387
    Likes Received:
    0
    Trophy Points:
    30
    i received the Vista Basic OEM reinstallation, not recovery, DVD with my laptop.
     
    brianj320, Jul 31, 2007
    #16
  17. Kaosfury

    Kaosfury Notebook Consultant

    Reputations:
    7
    Messages:
    104
    Likes Received:
    0
    Trophy Points:
    30
    It's looking like Inspiron's come with them and Vostro's don't then.I'm waiting for my laptop. It was delivered to the shipping company this morning.
     
    Kaosfury, Jul 31, 2007
    #17
  18. choy

    choy Company Representative

    Reputations:
    22
    Messages:
    541
    Likes Received:
    0
    Trophy Points:
    30
    I still dont know what i got.. m so busy with the laptop itself
     
    choy, Jul 31, 2007
    #18
  19. jb1007

    jb1007 Full Customization

    Reputations:
    165
    Messages:
    1,230
    Likes Received:
    0
    Trophy Points:
    55
    When I received my 1520, it came with a Vista recovery CD, but essentially it was just a Windows Vista Home Premium cd - just a fancy title given to the disc by Dell.
     
    jb1007, Jul 31, 2007
    #19
  20. lein

    lein Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    I assume all the drivers will be on this disc?
     
    lein, Jul 31, 2007
    #20
  21. brianj320

    brianj320 Notebook Evangelist

    Reputations:
    18
    Messages:
    387
    Likes Received:
    0
    Trophy Points:
    30
    drivers and applications are on a separate disk Dell provides.
     
    brianj320, Jul 31, 2007
    #21
  22. Gloomster

    Gloomster Notebook Consultant

    Reputations:
    11
    Messages:
    157
    Likes Received:
    0
    Trophy Points:
    30
    I find it odd that my 1400 did not come with a Vista cd/dvd. Isn't that something a small business would want to have on hand?
    I requested a copy yesterday and replied to an email saying that their records show I was sent a copy. But unless I am borderline retarded, I don't think it was sent to me.
     
    Gloomster, Jul 31, 2007
    #22
  23. itisonlyatest

    itisonlyatest Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    15
    They replied to me saying that I should have received a copy (which I didn't). I let them know that was not true, and that I didn't receive any backup disks except for my Webcam reinstall disc. This is the reply I just received:
    Woot, i'm getting my discs!
     
    itisonlyatest, Aug 1, 2007
    #23
  24. scsiguru

    scsiguru Notebook Guru

    Reputations:
    0
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    15
    Watch your Dell account closely. I was told that my discs would be shipped to me with no charge. I logged into my Dell account and it showed that I was charged $25 for them. I immediately sent another email to the about this showing where they said there would be no charge. Always do this kind of stuff in emails since you have a trail. Over the phone is a waste of your time (often many hours) and there is no documentation.
     
    scsiguru, Aug 1, 2007
    #24
  25. itisonlyatest

    itisonlyatest Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    15
    They said the charge would so up there but would only be for them to reference, and that I would not be charged.
     
    itisonlyatest, Aug 1, 2007
    #25
  26. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    my brother in law was in fact charged when he requested his for his desktop he did not recieve them and he did get a 25$ charge
     
    zfactor, Aug 1, 2007
    #26
  27. itisonlyatest

    itisonlyatest Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    15
    How did they charge him? Mine says $28 on the order, but they said it was for internal reference order, I hope I do not get charged. They were really nice, I am getting my CDs today, they shipped them next day!
     
    itisonlyatest, Aug 2, 2007
    #27
  28. scsiguru

    scsiguru Notebook Guru

    Reputations:
    0
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    15
    Just watch your CC statement very closely. I've learned when Dell tells you one thing, they do something different.
     
    scsiguru, Aug 2, 2007
    #28
  29. simonnyc

    simonnyc Notebook Enthusiast

    Reputations:
    16
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
    I got charged $28 for the discs also. I emailed them to make sure I don't get charged so we'll see what they say about it.
     
    simonnyc, Aug 2, 2007
    #29
  30. itisonlyatest

    itisonlyatest Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    15
    Well I got my discs today, woot! Here's the ones I got:
    1. Dell Webcam Drivers and Utilities
    2. Audigy Soundblaster Drivers
    3. Drivers and Utilities
    4. Windows Vista Home Basic Reinstallation DVD.

    I'm gonna check my bank account every day, make sure I haven't been charged $28.

    It also came with a return label, wtf???
     
    itisonlyatest, Aug 2, 2007
    #30
  31. scsiguru

    scsiguru Notebook Guru

    Reputations:
    0
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    15
    Yes..I got the same thing. A Dell CSR emailed me telling me to ignore the return shipping label...really nothing to send back :)
     
    scsiguru, Aug 2, 2007
    #31
  32. chelet

    chelet Notebook Deity

    Reputations:
    170
    Messages:
    1,501
    Likes Received:
    0
    Trophy Points:
    55
    Thanks for posting that link.
    My order says I'm getting a "DELL RESOURCE DVD,BACK-UP INSP 1520" and a "Vista, PC-Restore, Dim/Insp" but I'm not sure if the "Resource DVD" includes the operating system and the second thing might be that restore partition on the hard drive.
     
    chelet, Aug 6, 2007
    #32
  33. mxl180

    mxl180 Notebook Consultant

    Reputations:
    79
    Messages:
    238
    Likes Received:
    0
    Trophy Points:
    30
    they just sent me the Vista home PREMIUM DVD...instead of the BASIC for my vostro 1400.....

    Anyone else?
     
    mxl180, Aug 7, 2007
    #33
  34. cell323

    cell323 Notebook Consultant

    Reputations:
    1
    Messages:
    268
    Likes Received:
    0
    Trophy Points:
    30
    I just ordered my OS DVD today!
     
    cell323, Aug 7, 2007
    #34
  35. cell323

    cell323 Notebook Consultant

    Reputations:
    1
    Messages:
    268
    Likes Received:
    0
    Trophy Points:
    30
    haha! they didn't want me to send it to them at first, but now they will after I foward the email to my salesperson. lol sweeet.
     
    cell323, Aug 9, 2007
    #35
  36. rprice54

    rprice54 Notebook Enthusiast

    Reputations:
    0
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    5
    my vostro 1500 came with os disc, media center, works, webcam disc, and drivers disc.. btw, it came today, whoo-hoo!
     
    rprice54, Aug 9, 2007
    #36
  37. DTC87

    DTC87 Notebook Geek

    Reputations:
    0
    Messages:
    82
    Likes Received:
    0
    Trophy Points:
    15
    the customer care told me i could download the os from the website, but i really want the disc. what should i say? lol help =)
     
    DTC87, Aug 9, 2007
    #37
  38. hlcc

    hlcc Notebook Evangelist

    Reputations:
    113
    Messages:
    634
    Likes Received:
    0
    Trophy Points:
    30
    theres a online submission form, and its free of course
     
    hlcc, Aug 10, 2007
    #38
  39. DTC87

    DTC87 Notebook Geek

    Reputations:
    0
    Messages:
    82
    Likes Received:
    0
    Trophy Points:
    15
    really? can you give me the link? i was going to call my sales rep, but i dont think that helps.
     
    DTC87, Aug 10, 2007
    #39
  40. flydog

    flydog Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    flydog, Aug 10, 2007
    #40
  41. AuAu

    AuAu Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    5
    thanks a lot!
     
    AuAu, Aug 10, 2007
    #41
  42. DTC87

    DTC87 Notebook Geek

    Reputations:
    0
    Messages:
    82
    Likes Received:
    0
    Trophy Points:
    15
    thanks flydog! =D
     
    DTC87, Aug 10, 2007
    #42