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    From the Latin America and the Caribbean

    Discussion in 'Dell' started by Joyscant1980, Apr 28, 2008.

  1. Joyscant1980

    Joyscant1980 Notebook Consultant

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    Hi,

    Has anyone who lives in Latin America or the Caribbean who has the XPS M1530 tell me if they received any of the accessories or extras that the website description of the laptop say are standard?
     
  2. Rodoom

    Rodoom Notebook Enthusiast

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  3. Joyscant1980

    Joyscant1980 Notebook Consultant

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    When is yours scheduled to arrive, the estimated delivery is 2008-05-06 to 2008-05-12
     
  4. Rodoom

    Rodoom Notebook Enthusiast

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    A week earlier than yours:

    Est. Fecha de entrega: 02/05/2008-07/05/2008
     
  5. Joyscant1980

    Joyscant1980 Notebook Consultant

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    Well, i saw your other post our laptops went into production on the same day. I read on wikipedia that 95% of Dell's laptops are from malaysia. Do you know which factory is coming from? Because I believe that we share the same factory. I live in Barbados.
     
  6. Rodoom

    Rodoom Notebook Enthusiast

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    Nope, not really, any attempt to gather more information about the laptop or the process was unsuccessful with the two DELL CSRs I have spoken to. So far the only thing I know is that "the laptop is on schedule" and that "it should be shipped earlier next week".

    I am too wishing that it does include all the "extras", since after ordering mine I have been watching youtube videos about this model and apparently we should be getting a lot of nice stuff along with the laptop.

    Then again, this is Mexico so I can expect anything :cool:.
     
  7. Joyscant1980

    Joyscant1980 Notebook Consultant

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    Well, I saw a video from a guy in Argentina that got all the extras, that was the first video I saw. But from what I have read from the guys in the US it is supposed to listed in the order status summary and I havent seen any of the extras on my summary. But I may have misunderstood them. Plus, they get the step by step movement, all we are told is either order processing or in production.

    Well, mine is scheduled to be shipped tomorrow, I will let you know if it is.
     
  8. Joyscant1980

    Joyscant1980 Notebook Consultant

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    Hi, just thought would let you know that my laptop got delayed. The estimated shipping date is 06/05/08 and delivery should be between the 13th and 19th. I will contact them today to see what the delay is about
     
  9. Rodoom

    Rodoom Notebook Enthusiast

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    My laptop status remains the same: "In production". I haven´t received any emails or messages from DELL about delays or anything.
    I am hoping to get it next week.
     
  10. Joyscant1980

    Joyscant1980 Notebook Consultant

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    Well, I spoke to cs thru chat this morning and i was told that they have an estimated shipping date at the end of this week and to check back then. 10 business days would actually be Friday. I guess, they just overestimated the delay so that it would give them some wiggle room. I was also told that my laptop is going to be shipping with all the accessories that were advertised on the description page.
     
  11. Joyscant1980

    Joyscant1980 Notebook Consultant

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    Just an update:
    Did you order a 9 cell battery? I spoke to CS this morning and my laptop is delayed because they are waiting on the battery but it is scheduled to arrive on Monday so my laptop should be shipped between Monday and Wednesday.
     
  12. Rodoom

    Rodoom Notebook Enthusiast

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    No, I ordered the 6 cell... my laptop now shows as "shipped" (I guess, it appears in spanish as "enviado"), however after speaking on the phone with a CSR she told me that she has no detail about whether the laptop has already finished "production" and has already been "sent" or what... so she told me that she was going to write an email to the production department and then write me back with more information.

    Right now I just hope that I DO get the laptop and that everything works fine (I can´t even begin to imagine the amount of problems and time it would require to have some part changed or fixes....)

    This is my status screen as of now:

    [​IMG]
     
  13. Joyscant1980

    Joyscant1980 Notebook Consultant

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    Ok, cool. Could you let me know if you get everything?
     
  14. Rodoom

    Rodoom Notebook Enthusiast

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    I received my laptop today, got all the accessories: cleaning cloth, earphones, remote control and leather DVD case.

    The laptop is a dream and I hope you get yours soon ;).