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    Fuzzy Screen...Help

    Discussion in 'Dell' started by spradhan01, May 3, 2013.

  1. spradhan01

    spradhan01 Notebook Virtuoso

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    spradhan01, May 3, 2013
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  2. dave-p

    dave-p Notebook Deity

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    looks like your video cable is bad,

    Can you test the laptop on an external display
     
    dave-p, May 3, 2013
    #2
  3. KSMB

    KSMB Notebook Deity

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    My guess is the videocard.

    Its very easy to find out. Do a clean install of windows then install latest DELL GPU driver (and all other neccesary drivers)

    If you still have this unsharp image its the GPU ( or maybe the ribbon cable. BUT i dont think so)
     
    KSMB, May 4, 2013
    #3
  4. spradhan01

    spradhan01 Notebook Virtuoso

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    Since it shows up like that as soon as I boot, I don't think it has anything to do with windows.
    I just got this system like few months back.
     
    spradhan01, May 4, 2013
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  5. dave-p

    dave-p Notebook Deity

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    are you still under warranty, if so definitely call Dell.

    testing on an external monitor will definitely help pin point the problem to either the cable or GPU
     
    dave-p, May 4, 2013
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  6. KSMB

    KSMB Notebook Deity

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    hhhmmm....im not saying its about Windows....(this type of things is 99% never about the operative system)

    why you should do a clean install of windows AND THEN INSTALL GPU DRIVERS, ETC......is because you want the computer run 100% clean...(no interfering of old spy-wares, crazy updates, old GPU driver strings, bugs, virus, etc).....you with me ??

    then you see if its a hardware failure or not.................my guess is..........you have to buy a new motherboard....choose Ebay.UK (there you have top sellers with good prices on DELL original items)
    .......................................................................................

    (you can also run the build in Diagnostic test inside the reboot meny... sometimes it locate the issue....and IF it does...you get a failure code which tell you exactly whats wrong))
     
    KSMB, May 5, 2013
    #6