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    Good Dell Customer Service...

    Discussion in 'Dell' started by ponicg, Aug 28, 2007.

  1. ponicg

    ponicg Notebook Consultant

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    So I ordered a Dell branded 160 GB 7200rpm notebook drive the other day. Some things happened, and I need it by Friday, and it was supposed to ship today. I had ordered ground shipping, having no immediate need for it. No big deal... I'll just chat with a CSR and upgrade it... figure I'll pay $20 more, but oh well. I get the CSR on the line and sure enough, he can upgrade it. So I ask him to compare 2nd day and next day prices, and he tells me not to worry, he's upgraded it for free to next day :) That's service.
     
    ponicg, Aug 28, 2007
    #1
  2. Eugenics

    Eugenics Notebook Consultant

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    See if he's still on your side when it breaks ;)
     
    Eugenics, Aug 28, 2007
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  3. ToxicMuppet

    ToxicMuppet Notebook Consultant

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    goes something like "I sorry do not speaka Englesh good"
     
    ToxicMuppet, Aug 28, 2007
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