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    Good or Bad?

    Discussion in 'Dell' started by Pepper, Aug 16, 2007.

  1. Pepper

    Pepper Newbie

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    My sister ordered a Vostro 1500 on 8/13. Today (8/16) she recieved an email telling her that they are already shipping it!

    Isn't this kind of weird? Could they be sending her a computer somebody else had returned?

    Also, she wants to know if she doesn't open the package and returns it, does she still have to pay the restocking fee. :p
     
    Pepper, Aug 16, 2007
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  2. bigmo

    bigmo Notebook Consultant

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    You have 30 days to return without a restocking fee....Dell Satisfaction Guarantee But why does she want to return it? It definitely won't be a refurbished model, I don't see why they wouldn't send a pre-built system that was canceled by someone else though
     
    bigmo, Aug 17, 2007
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  3. Pepper

    Pepper Newbie

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    Thank you for the info! :)
     
    Pepper, Aug 17, 2007
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  4. deuce747

    deuce747 Notebook Enthusiast

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    It is good! My original vostro 1700 was ordered the 2nd and shipped the 5th. DHL stole that one SO now my new one was ordered 14th and i hope it will ship as fast!
     
    deuce747, Aug 17, 2007
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  5. xScorp1on

    xScorp1on Notebook Evangelist

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    Vostros tend to ship out fast. It's the inspirons that are having problems.
     
    xScorp1on, Aug 17, 2007
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  6. Pepper

    Pepper Newbie

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    That's good to hear. :)
     
    Pepper, Aug 17, 2007
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  7. dordale

    dordale Notebook Consultant

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    Pepper--I had a similar experience with my Latitude D630. Ordered 7/19 with an estimated ship date of 8/2. Actually received on 7/24--Received over a week before it should have been shipped!

    So all is good!
    dordale :)
     
    dordale, Aug 17, 2007
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  8. othersteve

    othersteve Notebook Evangelist

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    I hope mine ships soon. My situation kind of sucks. I ordered Monday during the Vostro sale, and then wanted to change my battery order. When the sales rep tried to do it, he accidentally deleted the previous order. When a new order number was assigned, the ESD went from 8/24 to 8/27. I need it by the 29th, and I am concerned that I won't get it in time.

    It's a Vostro 1400 with a 1440x900 glossy screen. I chatted with Dell about it, but they seem unwilling to upgrade shipping to Next Day--they simply tell me not to worry about it, and that it will almost positively ship earlier than the ESD. It just sucks that the delay was due to a service rep's error, and that the error isn't readily apparent thanks to the assignment of a new order number.

    The Dell status number says my order is still in the Build stage.


    Are Vostro 1400s generally very quick shipping as well, even with the 1440x900 screen? I thought there was some sort of LCD screen delay going on.
     
    othersteve, Aug 17, 2007
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  9. Rydis

    Rydis Newbie

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    I ordered the laptop 8/2 My ETA was at 9/13 but they send me the laptop at 8/14. Kind of wierd! I think you will get yours in time. :)
     
    Rydis, Aug 17, 2007
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