Got my Free 1737 new battery today

A couple days ago I posted how my 9-cell battery was showing 5 bad LED's of degradation, After a night in the fridge by the way now its down to 3 bad LEDs' still I called DELL, and they Overnight shipped FEDEX a Refurbished 9-cell battery and let me keep mine. The new one Shows no Bad LED's meaning little to no chemical degradation. If you are wondering how you test your battery for degradation, Just press the button on the battery which shows the LED charge state but hold it in for 4 seconds. More LED's the worse. Now with my SSD even my old battery lasts 2 hours 30 minutes. And thats with CPU in balanced mode, and half brightness Display. In Power Save mode maybe 3 hours. I have not tested the new one yet, But I would guess an extra hour and half. Hey 2 batteries not bad.

I was more than impressed DELL shipped the battery FEDEX over night I called Friday it was here Monday. In the US its rare that the package move across the country on Sat and Sunday. It is refurbished but it does say it was refurbished on 6-4-09, and all the internal battery juice is fresh Lithium, not some battery that was made in 2007.

I encourage everyone to look up when your battery was made, even if its working fine. If your system is 1 year old or less but the battery is older. I would insist on a replacement.


FYI, I know how I killed my battery. Several FULL discharges, down past 0% where the system had no choice but to full shut down on its own. Plus Full recharges to 100%, then full discharges down to 10% RED LED Warning, before I would then recharge it to 100%, and work with it plugged. Don't do any of that. Charging it to 100% is fine, But draining it fully BAD idea. Learn from my mistakes.

 

I'm glad you have new battery.
But It is Dell not good batteries only.
I received new notebook 1737 with new 9-cell battery and The battery already shows 2 % Wear - It is really....

Second.I tested it several times and I tell you it is working calibration method.
You have to discharge fully your battery and after You must fully charge your notebook but the notebook must be SHUTDOWN during the charging process.

 

can you explain this please? I have a dell studio 1737 less than 6 months old, I hold the battery button down like you said and 3 lights stay on. Should I try and call dell too? I also have an extended warranty (3 years).

 

Battery coverage is only one year regardless of your warranty, but either way, 6 months and 3 lights of wear? Definitely call them.

 

Battery wear is "normal" but that is excessive wear you are on track to surpass me.

so I could step over DELL's argument that battery wear is "normal" and to avoid the whole yes it is no it isn't back and forth. I simply said that the battery was slightly warped, and it was a clear factory defect. Must have been a bad batch these things are made hundreds thousand out of a factory in China some many bad ones slip by quality control.

my battery really was not warped. Well DELL 1 day Overnight ships me a refurbished one. So I am back to a good 5 to hours of life on High Perf., and my old one I can squeeze out 2 1/2 to 3 on Power Saver

In 5 more month I think I will ask for yet another one. Getting this refurbished one shipped took all of 3 minutes to ask for it, all they asked was if I had dropped it. I said No.

I thin kit was All too easy, next time I will insist on a fresh new one.


And I only have 1 year warranty the guy even pointed out if I wanted to Extend my Warranty, but he clearky said that it would not cover the battery.

 

took me a while, they argued, they hedged this way and that, but after a long tense standoff, like a fisherman reeling in a tired shark, I convinced them. Getting a new battery!

 

+1 for a colorful analogy. We need more of this on the internet.

 

Very nice...I'm surprised they let you keep your battery...Usually, you have to return it when they ship you out a replacement, either new or refurb..or you will end up being charged if you don't return the bad one..

You got lucky on that one!

Cin...

 

Tell me about it...

My old Studio 1535 came with a 6 cell battery. A few months later I bought a 9 cell from Dell because I needed more capacity. Months after that, when Dell sent me my replacement Studio 1555, it came with a 9 cell battery. I decided to keep the old 6 cell and new 9 cell, because it made more sense to have one of each than two 9 cells, and plus Dell would be getting back more than they originally gave me.

At least that's what I figured. Turns out they charged me $100 for shipping my old system back with an UPGRADED battery and keeping the OLDER, CHEAPER one. :/

 

Mastershroom, I think it depends. In my case, I got a replacement E1505 and I gave back a 90W adapter instead of a 65W adapter since they replaced the original 65W with a 90W. They didn't charge me for it. I think it really depends on who looks at your system when they get it back.

 

Indeed - the company is so large, and between differing practices, attitudes, and moods of the people you deal with both directly and indirectly, it's a crapshoot to get anything done.