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    Grain on your screen canadians?

    Discussion in 'Dell' started by steve511, Mar 16, 2008.

  1. steve511

    steve511 Notebook Consultant

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    I am just wondering if the grainy screen deal is an issue in Canada. I ordered my XPS M1530 last thursday. It has been shipped and is on its way. I was wondering if the chances of getting a $h!tty screen are less in canada.

    anyone know?
     
  2. gunned

    gunned Notebook Evangelist

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    The hi rez seems to have the most problems...peeps in Canada are plagued as are others in Europe etc...
     
  3. jazzjackrabbit

    jazzjackrabbit Notebook Consultant

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    i got mine yesterday i dont see any problems with my screen and yes it is a samsung.
     
  4. Rhodan

    Rhodan NBR Expert of Nothing

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    Is that the wxsga+ panel? What's the part number from your service tag?

    How are the angles on it?

    I returned 2 so far, they were grainy but the worst thing was that you could not move your head much while in front of the screen.
     
  5. steve511

    steve511 Notebook Consultant

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    wow! not moving your head would suck
     
  6. Khris

    Khris Yes I am better than you!

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    Did your laptop come with a head immobilizer? :p
     
  7. Rhodan

    Rhodan NBR Expert of Nothing

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    Maybe Dell should include one with the RW985 LCD panel... The angles on that panel are very poor. I took the M1530 to the Dell kiosk to compare it side by side with the M1530 floor demo that has a LG panel. The Samsung RW985 panel is a piece of crap.
     
  8. steve511

    steve511 Notebook Consultant

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    dell should either use all crappy screens or all good screens. just keep it uniform. if they were all bad then everyone would know before they bought it and take it into consideration when buying. If they were all good (which is the better of the two options) then there would be no problems at all (with screens at least......there will always be problems with something but this could be eliminated as easily as them just not purchasing samsung screens no matter how good a deal they get on them)

    or, secret option number 3.....give us a choice with a substantial price difference. people might end up with a good Samusung for less money (or a bad samsung) or people can guarantee a good screen by buying LG.)
     
  9. Rhodan

    Rhodan NBR Expert of Nothing

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    With all the issues I had dealing with Dell over this I would gladly have paid more to guarantee my next unit came with a LG panel. You can already select just about any component in your order.

    Having said that, you do have the option of ordering the XK309 from Dell Parts for $290 + $15 shipping and taxes. Maybe that's the secret option #3... :)
     
  10. steve511

    steve511 Notebook Consultant

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    what is the link to this? i can not find it anywhere
     
  11. Rhodan

    Rhodan NBR Expert of Nothing

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    There's no link. Dell Parts for Canada is by phone only. The phone number is 1 866 440 3355. That's where I called and confirmed stock and price.
     
  12. steve511

    steve511 Notebook Consultant

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    ok thanks. i am already worked up and my 1530 isn't even here yet. it better not be a grainy screen! :p i will be so pi$$ed lol
     
  13. Rhodan

    Rhodan NBR Expert of Nothing

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    If you have your service tag you can find out which panel was installed in it. Customer Service should be able to supply you with the service tag and tracking number once it has shipped. Mine is still in production so I have to wait.
     
  14. steve511

    steve511 Notebook Consultant

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    already on it. i emailed the man doing my order (well the guy who received it anyway and processed it) but he is out of office until monday. so i guess i have to wait...or call, which i just though of now.....

    if i have my service tag how do i check?
     
  15. Rhodan

    Rhodan NBR Expert of Nothing

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    One dell.ca logon to your account. Click on Support and then click on My Systems & Peripherals. There you can add your system(s) using the service tag and view what components your system has been shipped with.
     
  16. steve511

    steve511 Notebook Consultant

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    ok man, thanks a lot.
     
  17. Signal2Noise

    Signal2Noise Über-geek.

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    As a true Canadian wouldn't it be difficult to discern a grainy screen? I mean with all the maple syrup residue, back bacon grease, and beer stains that'll be on the display the grainy screen becomes moot.

    :D

    But seriously, I'm a Canadian Dell user and own the computer in my sig. The Samsung display I have is absolutely fine.
     
  18. gunned

    gunned Notebook Evangelist

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    same here..and when you start playing with the Nvidia Control Panel...it really makes everything stand out ....
     
  19. chief who

    chief who Notebook Enthusiast

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    I'm a Canadian Dell user and I have LG screen on my XPS M1530. I was one of the lucky guy to get it.
     
  20. Pheon18

    Pheon18 Newbie

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    Wow, thanks for the info Rhodan! I got a 1520 way back in August and started to try to get an LG to replace my grainy Samsung around October, but had no success at all. They even convinced me to send it to the depot where they assured me it would be replaced with an LG. However, it came back a few days with nothing done to it at all. I even tried calling again yesterday after waiting a few months for them to call me, but again did not get an answer I wanted to hear. I've got to try this out in the next few days. What are the hours of the parts phone number? I guess I should just ask to purchase the XK309 part, correct? Also, were there any hassles in purchasing the screen? Thanks again!
     
  21. Rhodan

    Rhodan NBR Expert of Nothing

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    After finding out my 3rd M1530 was shipped with the Samsung LCD I deicided to order the XK309. It took about 10 minutes and was easy. The rep was nice and gave me 10% off so it cam to $308 all included.

    Good luck
     
  22. Pheon18

    Pheon18 Newbie

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    Wow, thanks for the quick reply Rhodan! Is this line 24/7 like the technical support line? Also, was it easy to install it yourself? Not sure if it'll help me since I'm using a 1520, but it shouldn't be too different a process.
     
  23. Rhodan

    Rhodan NBR Expert of Nothing

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    I don't think it's 24/7 but you can always try them. It's not installed yet, must be delivered first... :D Look at the 1520 manuals online, there should be a maintenance manual explaining how to replace the LCD.
     
  24. Pheon18

    Pheon18 Newbie

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    Whoops, haha, thought you'd already installed it. Thanks so much again for all the info! I'll order a screen later this week. Rep for you :D
     
  25. Pheon18

    Pheon18 Newbie

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    Hmm, screen was delivered, but I received another Samsung screen. Guess I have to keep exchanging it until (hopefully) I get the LG screen.
     
  26. iNoob.x

    iNoob.x Notebook Evangelist

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    Wow, good luck to all of you. I hope Dell is not pushing their Samsung screens to Canada or anything (since there're so many complaints from the states and all).

    By the way, did you guys use any kind of a discount code or method when you bought your m1530? Because I noticed that the Canadian Dell website never has any of the nice deals that the American site does.

    Also the $319 discount model from the website only has two choices for CPU: T7250 or T9500, which is too extreme.
     
  27. birdsong420

    birdsong420 Newbie

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    I just ordered my m1530 today and got another 200$ off aside from the 319$ from calling dell and bargaining rather then buying off their site :D

    (Canadian btw)

    i agree that we've been getting really crappy coupons here.
     
  28. Rhodan

    Rhodan NBR Expert of Nothing

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    I was lucky when I ordered mine. Was able to use a 20% off coupon over the phone. The brought my configuration to just about $1900 including 3 year NBD onsite and taxes.

    The coupons here a few and far apart. It helps if you subscribed to the Dell newsletters (home and small business). I just go a 20% off coupon for the Vostro line a couple of weeks back in their newsletter.
     
  29. SmoothOperator_r

    SmoothOperator_r Notebook Guru

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    My computer shipped 13/03/2008, and I got the WXGA+ LG screen. I'm in Toronto if that makes any difference. Suppose I got lucky too. I didn't even know about the Samsung monitor issue before ordering so it was never a concern.