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    Haggling with dell

    Discussion in 'Dell' started by Soviet779, Nov 17, 2009.

  1. Soviet779

    Soviet779 Notebook Consultant

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    I just wasted 45 minutes trying to get a discount or free delivery or student discount or the EPP thing over the phone, anything! But they wouldnt throw me a bone, i think it might be because i always get put through to the india call centres.

    Is there a number for dell UK? Also anyone got any haggling tips?
     
  2. mikewill57

    mikewill57 Notebook Enthusiast

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    Trying to get better deals can be tricky, especially this time of year. Take that with the horror show Dell is having with the 1645 situation, and I'd just say good luck. Sometimes it's the person you get, sometimes they know you'll get it anyway, sometimes they just don't want to be hustled.
     
  3. Teknophobia

    Teknophobia Newbie

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    I just bought a couple today and got a good discount. PM me your email and I'll send my account manager's email addy to you.

    TEk
     
  4. Soviet779

    Soviet779 Notebook Consultant

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    Maybe im being a newb but i dont see a PM button anywhere?
     
  5. Cin'

    Cin' Anathema

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    I think he has to have a min. of 5 posts to be able to PM, thats why! :)


    Cin...
     
  6. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    or may be he's a scammer.
     
  7. mankrik

    mankrik Notebook Enthusiast

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    Look up their Business Sales phone number. They will sell you Consumer products, but most of their call centers are in US. The same works with tech support.
     
  8. Neil McRae

    Neil McRae Notebook Evangelist

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    had the same issue today - let me know if you find a solution to getting something out of a haggle.
     
  9. Zlog

    Zlog Notebook Deity

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    I would call the EPP phone number. I dont have it on me, but they are all located in texas from my experience and should be able to sell non-epp.
     
  10. hankdennemann

    hankdennemann Notebook Enthusiast

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    I have never had any success trying to negotiate with their retail level reps. If you have any reason whatsoever to set up a business account, do that (so they can see that you are registered when you call), and then call the business line. As someone else noted, all of their reps are in the U.S. instead of India (so there is less of a language barrier), and they are used to haggling. I bought an E6500 last December for $300 less than the list price, AND they threw in a mini 9 for free. That was a better deal than anything they had on their website at the time.