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    Hard drive failure of primary drive on Studio 15

    Discussion in 'Dell' started by infiniteengine, Feb 13, 2009.

  1. infiniteengine

    infiniteengine Newbie

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    I hate for this to be my first post, but after looking everywhere on the internet and on this site (I've been lurking a while) I'm still at the same place I started with my Studio 15 laptop. I'll try to include as much detail as possible.

    I had my laptop plugged into my LCD tv via an HDMI cable as I often do, and when I went to close the laptop to use just the LCD, the tv flashed, showed a blue screen of death for a quick second and then went black. I opened the laptop and it was still on, but the screen wouldn't go on.

    I restarted my computer and from there on out it kept making a beeping noise and stalling for a really long time at the "Dell Studio/progress bar" screen. After leaving it at that screen for a while the clicking stop and then it allowed me to access the Boot Options and Setup. Under setup, when I click on the drive under SATA hard drive, it shows something like 10GB and nothing more, and I have no options on the screen.

    When I put in my Vista recovery/install disc and chose to boot from the optical drive, it worked after a few times, but when I have to choose which drive to install to my only option is "Disk 0" with 0mb storage and 0mb available. I tried going into the command prompt per the suggestions from a few different sites and the only drive that shows up is "X:" I tried using bootrec.exe (/FixMbr and every other option) but got the message that something installed was not working properly. I then switched over to my optical drive, D:/, and tried bootmgr as well. I also tried using "Diskpart" and though I can choose Disk 0 as my drive, it says there are no volumes on it to format.

    So that's where I'm at, with the Vista recovery disk that shows only Disk 0 when I get to the second step (it also recognized my USB drives when I had them plugged in but I can't install to them.) I can only assume that I have to format the drive somehow but I have no idea how to do so; I just switched back to PCs after a few years with an awful mac. Any help would be greatly appreciated, thanks!

    edit: Also I wanted to add on, I'm not looking to save any data on this computer, I actually completely copied all the files I need over to my external drive last night because I had been planning on reformatting today anyway to get rid of the Dell bloatware.
     
  2. xxbadboys93

    xxbadboys93 Notebook Deity

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    Ya sounds like your blew your harddrive or it just failed. Call dell and have them replace it.
     
  3. infiniteengine

    infiniteengine Newbie

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    Yeah, I've spent about 12 hours working on it since I first posted and all signs seem to point to a completely blown hard drive. The beeping when it starts up is really more of a clicking, and seems to be the hard drive just failing to spin.

    I actually used another computer and VMWare to install Vista onto one of my external hard drives, and was able to boot up my Studio 15 from it, and after the drivers finished installing and I rebooted the computer is at least recognizing the internal hard drive as Disk 1 when in "Computer Management" but there is a red arrow over the disk icon and its status is "Unknown" and "Not Intialized." I get the message "You must initialize Disk 1 before Logical Disk Manager can access it." and a choice between partitioning it with a MBR or GPT but when I choose MBR and hit ok I get the error message "The request could not be performed because of an I/O device error."

    So I think my options are finally exhausted and I'm going to have to go ahead and fall back on my warranty. Thanks anyway.
     
  4. xxbadboys93

    xxbadboys93 Notebook Deity

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    Try this last option, either take out the harddrive and put it back in or take it out and test it in another computer.
    See how that goes