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    Has Dell ever tried to pull this on you (incorrect phone #)?

    Discussion in 'Dell' started by lottdod_1999, Jul 17, 2007.

  1. lottdod_1999

    lottdod_1999 Notebook Evangelist

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    Because of the idiocy that is customer support at dell I was stuck on the phone for 3 hours today and most of the people I talked to didn't know their ass from a hole in the ground and kept transferring me to the wrong people.

    But twice I gave them MY phone # even though the order I placed was under a different #.

    Twice they repeated my phone number back to me later in the conversation with one number incorrect, as if they were trying to trick me...

    also in chat, a few times they've asked if they could have my number to "update our records" but I just said "it's still the same"
     
    lottdod_1999, Jul 17, 2007
    #1
  2. pragun

    pragun Notebook Evangelist

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    tell me about it; i'd suggest you build your own computer.
     
    pragun, Jul 17, 2007
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  3. Liquidx

    Liquidx Notebook Evangelist

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    yeah, makes the most sense, just build your own... :D Sorry just couldn't help it.
     
    Liquidx, Jul 17, 2007
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  4. Onimun

    Onimun Notebook Consultant

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    Hey do you want to just build your own Computer?
     
    Onimun, Jul 17, 2007
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  5. lottdod_1999

    lottdod_1999 Notebook Evangelist

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    yes I am in the market to build my own desktop, send me info
     
    lottdod_1999, Jul 17, 2007
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  6. Liquidx

    Liquidx Notebook Evangelist

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    Liquidx, Jul 17, 2007
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  7. Onimun

    Onimun Notebook Consultant

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    Processor + Laptop Case + HD + Power Supply + Memmory = Comp
     
    Onimun, Jul 17, 2007
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  8. livedark85

    livedark85 Notebook Guru

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    wow that was a amazing statement.. thanks..... ;)
     
    livedark85, Jul 17, 2007
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  9. Liquidx

    Liquidx Notebook Evangelist

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    what about wireless, bluetooth, lcd, bloatware, and over pricing. :D
     
    Liquidx, Jul 17, 2007
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  10. Onimun

    Onimun Notebook Consultant

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    Ahh yea forgot we were taking about dells :rolleyes:
     
    Onimun, Jul 17, 2007
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  11. Onimun

    Onimun Notebook Consultant

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    I got yo Back :cool:
     
    Onimun, Jul 17, 2007
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  12. Liquidx

    Liquidx Notebook Evangelist

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    if we can't at least have our laptops, then at least we can have fun joking about them :cool:
     
    Liquidx, Jul 17, 2007
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  13. Onimun

    Onimun Notebook Consultant

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    And because we dont have them we get Newbs Posting every 5 minutes about how they dont have them. DELL IS NOT OUT TO GET YOUUUUU!!! :)
     
    Onimun, Jul 17, 2007
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  14. Liquidx

    Liquidx Notebook Evangelist

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    whew, i was starting to think they were...lol
     
    Liquidx, Jul 17, 2007
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  15. pragun

    pragun Notebook Evangelist

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    lottdod_1999, is it me or did your signature get larger since the last time I saw it? :p
     
    pragun, Jul 18, 2007
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  16. Pwnstar

    Pwnstar Notebook Consultant

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    Yea I'm sure you've all heard it before, but I just needed a place to vent. I just called Dell and got transferred 4 times by people who each wasted about 15 minutes of my time and were unable to help me in the end, and the last guy I spoke to just muttered something and before I could say "Wait, what?" I got transferred. After waiting on hold for about 10 minutes, having no idea where or why I'm being transferred, I hear a click and the line goes dead.

    !@#$ing Dell!!
     
    Pwnstar, Jul 18, 2007
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  17. Liquidx

    Liquidx Notebook Evangelist

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    I would call and first thing ask to speak with a supervisor, tell them you have had enough and want a supervisor NOW.
     
    Liquidx, Jul 18, 2007
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  18. b0r

    b0r Notebook Evangelist

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    ROFLMAO!..i didnt get it at first..then BAM! I got it.
     
    b0r, Jul 18, 2007
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  19. pragun

    pragun Notebook Evangelist

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    lol i had a bad experience w/customer service today..they called me and told me instead of getting a $100 coupon and a $25 coupon...i'd get either the $25 coupon or the $100 coupon -- "it's up to Dell."

    Needless to say I called back and was very firm and told them how bad their customer service was and how nobody listened to me. What did I get out of it? A $25 coupon and $140 credit...lol.
     
    pragun, Jul 18, 2007
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