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    Has this ever happened to anyone?

    Discussion in 'Dell' started by faceman, Aug 14, 2007.

  1. faceman

    faceman Notebook Consultant

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    I placed an order for a dell laptop on July 31 using paypal. My paypal then showed a hold placed on the payment for the laptop. The amount was subtracted from my available balance.
    On August 10, I checked my paypal and it showed that the hold on the funds was removed. The amount was added back to my available balance.
    I called the order status number and it says my order is in the build stage. I chatted with an XPS representative and he told me to call customer care. They are closed for tonight, so I have to wait until morning to call.
    Any ideas of why this would happen? Anyone have this happen to them?
     
    faceman, Aug 14, 2007
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  2. ike2187

    ike2187 Notebook Consultant

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    It should be fine... I think dell only puts a hold on your account only for a certain amount of days to see if the money is actually there. I ordered with a credit card it was pending for a couple of weeks then it totally disappeared. Then after a couple days I was charged once my laptop shipped. So there should be no need to call.
     
    ike2187, Aug 14, 2007
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