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    Headphones and Remote missing from the order

    Discussion in 'Dell' started by devsk, Sep 10, 2007.

  1. devsk

    devsk Notebook Evangelist

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    I recently got my 1520, but I didn't find the stereo headphones and travel remote, which people have gotten in their orders, in the box. Aren't these part of the standard notebook order? Was I supposed to click some links to add these for free?

    Thanks.
     
  2. Crimsonman

    Crimsonman Ex NBR member :cry:

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    if you get the webcam you get the earbuds, but i dunno about the remote
     
  3. devsk

    devsk Notebook Evangelist

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    I got the webcam but no headphones in the box.
     
  4. Irish James

    Irish James Notebook Consultant

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    Well.. go kick there ass! They hustled ya man, show 'em whos boss! :p Just call them up and tell them "I didn't recieve the headphones/Expresscard remote that were suppose to come standard with my system!" then tell them "The Item number for the headphones is xxx-xxxx and the item number for the Expresscard remote is 412-0961" I don't know the headphone item # and if that item # i gave you for the remote does not work then give them the remotes part # FW331. Good luck M8!
     
  5. TailDrag

    TailDrag Notebook Guru

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    The remote isn't standard, but if you ordered one, it should be in the express card slot on the left side near the front (Left side when you are looking at the screen). Otherwise there is just a plastic insert in the express card slot to keep dust and whatnot from getting into it.
     
  6. Irish James

    Irish James Notebook Consultant

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    Standard or not, they will STILL order it for you for free if you tell them you are upset that it didn't come with your new notebook.