The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Help! Can't install audio drivers.

    Discussion in 'Dell' started by djk21108, Apr 30, 2008.

  1. djk21108

    djk21108 Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    I just reinstalled vista on my inspiron e1505. There's no sound so I'm trying to get drivers. I can't find one that seems to install correctly.

    I believe I have the basic sound card that came with all e1505's. So can anyone help?
     
    djk21108, Apr 30, 2008
    #1
  2. ScifiMike12

    ScifiMike12 Drinking the good stuff

    Reputations:
    801
    Messages:
    2,529
    Likes Received:
    0
    Trophy Points:
    55
    Go onto Dell's site and type in your service code (or located the driver section for your notebook manually). Then look for a device called Sigmatel Audio. That is your audio device.
     
    ScifiMike12, Apr 30, 2008
    #2
  3. djk21108

    djk21108 Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    Ok so I downloaded that one. It unpacks and everything. But then on my taskbar it says this driver did not install successfully.
     
    djk21108, Apr 30, 2008
    #3
  4. flipfire

    flipfire Moderately Boss

    Reputations:
    6,156
    Messages:
    11,214
    Likes Received:
    68
    Trophy Points:
    466
    what error does it say?

    are you sure youre installing the correct drivers from the dell website?

    this will be moved to the dell section for better assistance
     
    flipfire, Apr 30, 2008
    #4
  5. djk21108

    djk21108 Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    ahh ok thank you. Yep I type in my service code and everything. 4RLBBC1 vista 32 bit.
     
    djk21108, Apr 30, 2008
    #5
  6. djk21108

    djk21108 Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    here's the error i get when i click on the properties of it in device manager.

    This device cannot start. (Code 10)

    Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
     
    djk21108, Apr 30, 2008
    #6
  7. djk21108

    djk21108 Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    moving the thread here didnt help at all!
     
    djk21108, Apr 30, 2008
    #7
  8. chelet

    chelet Notebook Deity

    Reputations:
    170
    Messages:
    1,501
    Likes Received:
    0
    Trophy Points:
    55
    chelet, Apr 30, 2008
    #8
  9. djk21108

    djk21108 Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    nah i tried updating driver, it says its up to date.
     
    djk21108, Apr 30, 2008
    #9
  10. squawks

    squawks Notebook Consultant

    Reputations:
    31
    Messages:
    297
    Likes Received:
    0
    Trophy Points:
    30
    This is what you have to do: download the driver from Dell using your service tag. Don't install this yet.

    Go to device manager, and right-click your audio device and select 'uninstall'. Click on the box that says 'delete drivers as well'. After Vista removes the device, you then install the downloaded driver. Reboot. It should work.

    Note the key here is that you must first remove/uninstall the device before installing the driver. Don't ask my why, but it worked for me.
     
    squawks, May 1, 2008
    #10
  11. djk21108

    djk21108 Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    Thank you so much. You're my hero.
     
    djk21108, May 1, 2008
    #11