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    Help! Cd drive wont work.

    Discussion in 'Dell' started by RobotSuit, Jun 8, 2006.

  1. RobotSuit

    RobotSuit Newbie

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    I recieved my M1710 today, and I am quite pleased with it. Unfortunatly, I discovered that my 8X CD/DVD Burner (DVD+/-RW) with double-layer DVD+R write capability wasn't opening my discs. I've try 4 different cd's. They show up in "My Computer" but when I click to open them, nothing happens. If I choose "Explore" it opens a new window of my desktop. Am I doing something wrong? Please tell me I don't have to send it back in...
    Thanks in advance.
     
    RobotSuit, Jun 8, 2006
    #1
  2. drumfu

    drumfu super modfu

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    what discs are you using? storebought music CDs, DVDs, video files, music files, something you burned ?
     
    drumfu, Jun 8, 2006
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  3. RobotSuit

    RobotSuit Newbie

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    2 of them are burned, another is blank, and the other one is a McAfee CD
     
    RobotSuit, Jun 8, 2006
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  4. MarkMcK

    MarkMcK Notebook Evangelist

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    Anything of note in the Device Manager [i.e. Device(s) with yellow 'bang']??

    Mark
     
    MarkMcK, Jun 8, 2006
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  5. RobotSuit

    RobotSuit Newbie

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    After speaking with Dell, they asked me to do their PC restore, hopefully it will work.

    Edit: A restart fixed the problem. Strange.
     
    RobotSuit, Jun 8, 2006
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