Help! E1505, seeing "lines" on display. (Not Monitor issue) Pic included.

Ok here is the picture.
http://www.darkmystics.com/images/gfx1505.png

Thats a Prnt screen button shot.. Notice the lines.. odd yes? Here is the funnier part... When I LOOK at my screen, the background, icons and so look NORMAL. The ONLY thing that looks "off" was start menu and when I have a window open, or a movie player which will show vertical lines. However... the screenshot shows me something else.. it acts like the whole desktop area is full of lines.. however.. that isnt what I see. Just if I open windows or a program I see.

Now at 1st thought.. one might think hardware on the monitor issue. Which since the screenshot shows the lines... that tells me its something else.

Now, next thought, that it could be a Windows XP issue... Nope, as when I load up into Bios, I get vertical lines too.

Now I just left work, everything was FINE, no issues before tonight, I went home after I powered down. I hook it up back at home, boot up, No LCD display... odd.. unplug, reboot 2 times, then it came back up, but with the lines.

Everything seems to be working fine.. so I am not sure what the issue could be or whats causing this.. why I am getting lines on bios and inside things in windows itself..

Really would love to hear from anyone who may have some ideas.. cause the ONLY thing I am thinking right now is something with the GFX ATI 1400 is going on or there is a Bios issue that dell has to correct.

Anyways please help. =/ Not even 3 months old yet.

Edit: Update, I upgraded from A05 to A07, no effect. HOWEVER I came closer to finding out a cause.. I went to display properties.. turned OFF Hardware acceleration. If I even have it one notch on.. the lines come back.

So just wondering, where does this put me? What can I do about it and the bios stuff too.. since its not just XP itself. Thanks.

 

Seems like a serious problem. I would talk to Dell and probably send it in for repair.

 

You know as everyone else on here.. thats the last option you wanna hear. >.< I mean YEA, Ill have to call tm if nothing changes.. but its odd... that if hardware accel is fully disabled.. its ok.. but thats obviously not a solution.

 

I'd reinstall the vid. drivers (try standard, then omegas) and if that doesn't work I'd reinstall windows.

 

That WOULD be the idea IF I wasnt getting vertical lines during boot up, inside bios and when utilizing media direct.

So unless what you suggested effects those areas too... =/ Im not sure if it does.

 

Try reseating the LCD connector on the video card, if it doesn't work then remove the palm assembly and reseat the video card there too.

If all failed then you got a defective video card.

 

OH WOW!! I literally just had that happen to this 1405 (which I'm sending back Monday, got the 1505 instead). I just reset my computer then everything went back to normal. Hope you get a solid response, but yeah, that was really wierd.

 

Sounds like good advice. Easy to do? Id have to find the diagrams 1st.

 

Ok well.. today I did some self study. (I dont like to sit and do nothing)

Was going to call dell after I knew what to say.. Well, I activated the pre boot diag tools built into dell. I got some results!

LCD Connection Test
Code: 1000-0321
Unable to detect LCD

Video Memory Test
Code: 5300:0119

So least the PC notices something wrong too! =) Helps me now... as now I have something to report to dell unless someone has ideas here too. =)

 

i had that on my old old pc (orignal P4) anyway the video card fan got jamed when that happened so ... its ither that or the drivers

 

Well After I called dell, (Chat support sucked) He was helpful, said in a couple days, a Dell tech will come to my house. Everyone is thinking its a defective gfx card. Since the basic functions are fine, but anything utilizing the hardware functions or acceleration, causes issues. Then if it cant write to video memory.. something is off too. Im very careful with my system, very clean, no extream heat, use that fan software etc. Just bad luck I guess. =/

 

its not the lcd if the problem shows up in screenshots, or on another display, hope they get it worked out for you

 

have you tried un-installing the video drivers, and install a fresh set of ati drivers...looks like a driver problem to me..

 

sounds like a physical hardware problem to me as you state it happens during boot up, before the drivers are loaded, and the fact that its present on the bios screen, kinda weird that disabling hardware acceleration stops the problem in windows though,my best guess is your vid card took a major dump and needs to be replaced

 

No way its driver problem if it happens even outside of windows.

Has to be the gfx card.

 

Good answer! I rated my Banctec at home service guy top notch! To change out a dead MB you take it ALL out

Like another poster, I'm betting on the vid card connector. I fail to see how a driver goes rouge from work to home. If it's the GPU, you should see strange stuff during boot, as it happened on my old ATI 9600 then again it may be a heat problem on the card. I also had to turn off hardware acel to watch DVD overlays before she totally died. Let us know!

Edit; scratch the video connector if it shows up on the screen shots, I missed that line. That goes deeper, did you get a chance to connect an external monitor for what if's?

 

What he said, Drivers aren't used, or loaded until you get into windows

 

How else would it happen though? If you think about it if you have a problem with any other piece of electronics, or your car. Doesn't the problem just usually happen?

 

Defective (or overheating) GPU. If it happens during boot as well, but goes away if you disable hardware acceleration, there's not much else it could be.