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    Help me: Dell Studio 15 Touchpad heats up

    Discussion in 'Dell' started by thiteys, May 27, 2009.

  1. thiteys

    thiteys Newbie

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    Hi There!

    I purchased a brand-new Dell Studio 15 laptop with Windows Vista on it. I opened the package and started using it.

    After few mins of normal usage i.e. no gaming, just browsing through the drives, checking pictures etc (less than an hour) the touchpad started heating. I am not able to use it at all, its burning my fingers.

    I have been using other laptops for a while but this Brand-new Dell Studio 15 is just can't be used.

    What shall I do now? Is this a known problem? :-( Please help.

    Yogi
     
    thiteys, May 27, 2009
    #1
  2. Mastershroom

    Mastershroom wat

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    If you can't use the touchpad because it burns your fingers, something is wrong with your cooling system. The Studio 15 gets warm, but you should be able to keep it on your lap and touch it comfortably.

    Contact Dell tech support as soon as you can. You probably need a new heatsink, and the overheating can damage your processor if you don't take care of it.
     
    Mastershroom, May 27, 2009
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  3. delguy19

    delguy19 Newbie

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    Its normal with this studio 1555 it heats up from touchpad area. I am saying its normal cos its allmost for everyone and i got mine replaced for this reason but still the same. so i can say its with this ablity
     
    delguy19, May 29, 2009
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  4. sachinsharma188

    sachinsharma188 Notebook Enthusiast

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    I have exactly the same issue and I'm getting it replaced...
     
    sachinsharma188, May 29, 2009
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  5. ipkonfig

    ipkonfig Notebook Consultant

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    I am having the exact same model, i spent hours on it playing GTA (completed the game today ;)) No such problems for me.. ::touch wood::
     
    ipkonfig, May 29, 2009
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  6. Manofest

    Manofest Notebook Consultant

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    I'm also not experiencing this problem after hours of playing through Crysis, HL2, etc.

    Yes it gets very warm above the touchpad after games, but I never felt burning. I would have contacted Dell by now if it felt out of the ordinary.
     
    Manofest, May 29, 2009
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  7. Fragilexx

    Fragilexx Get'cha head in the game

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    For the level of use the op has had from the notebook, I would suggest this is outside of the tolerances for comfortable use and therefore contacting Dell technical support to discuss appropriate diagnostics before returning for replacement would be the route to go.

    Regards
     
    Fragilexx, May 29, 2009
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