How can I repair Dell MediaDirect3 so that it works again with Vista?

Hi there,

Could anyone please help me solve the following problem?
Well, I ran recently a wrong upgrade/patch for my Dell printer 924 that I downloaded from the Dell's website in order to make my printer work with Vista. In fact, the upgrade/patch messed up with MediaDirect3 and removed it from Windows. Now, MediaDirect3 is still working if I press the MediaDirect button when my laptop is turned off but MediaDirect3 is not working anymore in Windows! I mean MediaDirect3 is not opening anymore if I press the MediaDirect button on the palmrest of my Dell Inspiron 6400 or if I click on the MediaDirect icon on my desktop when my laptop is turned on!
As a matter of fact, I tried a system restore but it didn't help! And when I also tried to re-install MediaDirect3 for Windows by running 'DELLKIT.EXE' after exploring the MediaDirect3 DVD and after opening the folder 'DELLKIT' inside, I got a message saying 'MediaDirect is already installed on your PC. Please click Esc to exit'!
Do you have any idea about how I eventually can repair it and make it work again when the system is turned on i.e. with Windows Vista?

Thanks in advance and kind regards,

peteriiino

N.B. Additional information on the printer upgrade/patch I mentioned above.
The link is:
http://support.dell.com/support/down...&fileid=224502

 

Try uninstalling the Setup from Windows and reinstalling it back in Windows....

 

First of all, thanks a lot for your quick reply!
Well, could you please tell me how to uninstall the setup from Windows as I can't find it in Windows anymore if I search for it! I think that bloody printer update/patch has removed it!
Thanks again,

peteriiino

 

I think you downloaded something else than a printer update

I would suggest to just re-install?

 

That link doesn't work.

 

Follow my guide below...clean install would be best.

 

Here's the link again:


http://support.dell.com/support/dow...1&impid=-1&formatcnt=2&libid=40&fileid=224502

If it doesn't work, then this is what it says:

Dell Photo All-in-One Printer 924

Patch/Upgrade

Release Title: Printers: Dell Photo All-in-One Printer 924, Patch/Upgrade, Windows Vista 32-bit, Multi Language, Printer 924, v.G5, A00
Release Date: 9/7/2007
Criticality: Recommended
Description: This package includes a Vista Cleanup Assistant to remove older Dell printer software from your computer that may not be compatible with Windows Vista after upgrade. This is because some of the older Dell Printer software features may not work properly which was previously installed in Microsoft Windows XP/2K.

By downloading, you accept the terms of the Dell Software License Agreement.

File Name File Size Download Time (56K) File Format
R166243.zip 13 MB 32.7 min Hard-Drive
Download Now
Add to My Downloads
FTP Download

Other Formats

Criticality

Recommended Dell recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software).

Initial Release

Installation Instructions


--------------------------------------------------------------------------------
Custom Instructions for R166243.zip:

Download

1.Click Download Now, to download the file.
2.When the File Download window appears, click Save (Windows XP
users will click Save) this program to disk and click OK. The Save In:
window appears.
3.From the Save In: field, click the down arrow then click to
select Desktop and click Save. The file will download to your desktop.
4.If the Download Complete window appears, click Close. The file
icon appears on your desktop.

Install

1.Follow the on-screen installation instructions or Download the Vista Upgrade Assistant Procedures.

--------------------------------------------------------------------------------
Custom Instructions for Vista Upgrade Assistant Procedures R166243.pdf:

Viewing the File (you must have a PDF reader)
1. Double click on the PDF file to open the document

 

Do you have MD3.3?
If yes then go put the MD CD in and run SETUP not dellkit. go into the folder and run the setup manually.
Once you run it, it will say that you already have MD installed. It will also give you a choice to uninstall it. Here you can uninstall and then reinstall by running the setup again. This should fix the problem.
Please report how it goes.

 

Best iafzal3,

Firstly, thank you so much for your reaction!
Well, let me inform you that I actually have MD3 and not MD3.3!
Does your solution also work on MD3? Is MD3 then the same as MD3.3?

Thanks again,

peteriiino

 

Sorry,
My understanding is that they are different so I am not sure if it will work. I told you what worked for me as I have formatted mt HD and reinstalled MD3.3 and it seems to work correctly for me.
You can choose to do what I did for MD3.3 on your own risk.
Goodluck and if you find a solution do post so it can help others.

 

Hi iafzal3,

I'll give it a try and let u know if it works!

Regards,

peteriiino

 

Hi,

I have MediaDirect 3.3 on my Dell Vostro 1500 (Vista) and got it uninstalled some time back.

I follwed the above instructions and simply executed the setup. The installation was fine. MediaDirect 3.3 now runs fine within Windows.

But, now it does not start widout booting to windows... !!!

can anybody help me? I saw at some sites that something needs to be done to the hard disk partitions. can anyone plzz guide me?