The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    How come you cant buy Dells in stores?

    Discussion in 'Dell' started by NOSintake, Jun 8, 2006.

  1. NOSintake

    NOSintake Notebook Evangelist NBR Reviewer

    Reputations:
    3
    Messages:
    519
    Likes Received:
    0
    Trophy Points:
    30
    i was wondering this. like, you can buy most other brands of laptops in a store like bestbuy, or even walmart. why is that?
     
  2. Amber

    Amber Notebook Prophet NBR Reviewer

    Reputations:
    1,659
    Messages:
    5,066
    Likes Received:
    0
    Trophy Points:
    205
    because dell markets to the users that want customization. Some users need a small HDD, but better graphic card... that's my reasoning.
     
  3. bnw2005

    bnw2005 Notebook Enthusiast

    Reputations:
    0
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    15
    The Dell system makes a lot of sense. The customer gets to customize and it only takes a few days to get the computer. No inventory to keep and pay for, no unsold inventory etc. Great way to sell such a customizable product.
     
  4. zadillo

    zadillo Notebook Virtuoso

    Reputations:
    421
    Messages:
    3,770
    Likes Received:
    3
    Trophy Points:
    106
    There is more to Dell besides customization. By not having a retail presence, or selling their computers and laptops in stores, they have a lot more control over what they produce. Most other computer vendors have to plan a lot more for how many computers they will produce, which stores they will ship them to, etc. Any computers that don't get sold in a certain period of time become a big problem (you can see part of this problem when you go to a CompUSA and see them trying to continually mark down and close out older models). Dell doesn't specifically have to worry about any of that, and they can judge things based solely on orders received, etc.
     
  5. drumfu

    drumfu super modfu

    Reputations:
    436
    Messages:
    3,651
    Likes Received:
    0
    Trophy Points:
    105

    it's cheaper not to have retail stores since they require....

    - a team of people to search out locations
    - a team of people to handle securing the location (local business licenses, permits, etc.)
    - a team of people to staff the location (employees who want paychcecks and health insurance)
    - a team of people to manage the individual stores/employees, and then another team of people to manages regions of stores, and then another team of people to manage those regional managers
    - a team of people to handle all the HR issues of the aforementioned teams
    - a team of people to handle all the legal and insurance issues
    - a whole lot of cash to pay for the leases, insurance, permits, taxes, distribution, inventory, wages, insurance, lawyers, executives, janitors, carpet cleaning, signage, electricity bills, ad infinitum, ad nauseum

    thus endeth the lesson
     
  6. davejohn

    davejohn Notebook Guru

    Reputations:
    0
    Messages:
    63
    Likes Received:
    0
    Trophy Points:
    15
    Costco sells Dell computers, both online and in their stores.

    Dave
     
  7. carlislegeorge

    carlislegeorge Notebook Consultant

    Reputations:
    1
    Messages:
    205
    Likes Received:
    0
    Trophy Points:
    30
    like the man said correctly, it costs too much and isn't needed:

    because this business model works better than everybody else in the world for pc and laptop systems at this point in time, and because michael dell has had the b*lls" to stick with it...
     
  8. NOSintake

    NOSintake Notebook Evangelist NBR Reviewer

    Reputations:
    3
    Messages:
    519
    Likes Received:
    0
    Trophy Points:
    30
    hmm...i know i like to test things out before i buy them. i just wish i could have tested a dell laptop before i bought it. oh well, i hope it turns out good when i get it
     
  9. barnardeep

    barnardeep Notebook Enthusiast

    Reputations:
    0
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    15
    they sell direct instead of thru retailers to cut costs, this is what we're taught in every business class.
     
  10. doughy

    doughy Notebook Consultant

    Reputations:
    18
    Messages:
    109
    Likes Received:
    0
    Trophy Points:
    30
    take a look here Dell going into retail! Dallas and New York get shops
     
  11. titaniummd

    titaniummd Notebook Deity

    Reputations:
    70
    Messages:
    1,746
    Likes Received:
    0
    Trophy Points:
    55
    Even customizable laptops are not available readily in stores. Standard configurations are 512 MB RAM, 100 GB 5400 RPM HD, WXGA, DVD burner with integrated graphics, and a standard battery size; for the most part it works for many people but others want/need/must have more or less of a particular factor and a 'canned' system won't do.

    Lots of Dells are made in Malaysia; many HPs are made in China.

    For the most part, except for Sony, the canned systems lag behind the 'latest and greatest' features by a couple of months.
     
  12. Wylde

    Wylde Notebook Geek

    Reputations:
    3
    Messages:
    75
    Likes Received:
    0
    Trophy Points:
    15
    Yep. I live about 20 minutes from where the new Dell store will be opening. In the case of my e1705, I wish I could have seen the screen in person before I made the purchase. Otherwise, I really like the online customization that Dell offers.
     
  13. thetick97

    thetick97 Notebook Consultant

    Reputations:
    10
    Messages:
    135
    Likes Received:
    0
    Trophy Points:
    30
    I just bought my 2nd Dell notebook because for the configuration I wanted (2Ghz Dual Core, 100GB HD, ATI X1400, DVD R/W, 9-cell battery, etc.) nobody else was even close to Dell's price. Retailers typically have to mark-up electronics about 15-30%, which is about how much more HP, Toshiba, etc, were charging for a laptop with the same config.
     
  14. koolier

    koolier Notebook Geek

    Reputations:
    62
    Messages:
    98
    Likes Received:
    0
    Trophy Points:
    15
    YOU CAN TRY OUT A DELL BEFORE YOU BUY IT!!! (only for home systems) Search for Dell Direct store on dell's site or heres the link

    http://www.dell.com/content/products/category.aspx/dds?c=us&cs=19&l=en&s=dhs&~ck=anavml

    that is what ive done but i had to drive like 3 hrs away to the nearest mall location, its just a small booth in the mall where they have laptops people can view and ask questions, you cant buy it there but place an order there and they will ship ur dell to you, worth the trip, decided not to buy dell
     
  15. NOSintake

    NOSintake Notebook Evangelist NBR Reviewer

    Reputations:
    3
    Messages:
    519
    Likes Received:
    0
    Trophy Points:
    30
    darn...there is a store like 15 mins away from me. oh well. i might as well wait for my laptop to come in