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    How do I install new drivers for DVD/CD?

    Discussion in 'Dell' started by rocks911, Jan 13, 2010.

  1. rocks911

    rocks911 Notebook Enthusiast

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    I have no idea how to do this. When I visit the Dell site and input my laptops info it recommends driver updates. Most installed without a problem, however the DVD/CD drivers are a mystery. There are 11 recommended updates to the drivers but I cant figure out how to install them. Some are applications but most are zipped files. Where to begin?
    Here are the file names:
    Applications: R235097, R246607, TSST_TS_L633C-12-7SATA-TRAY-A06_R20075
    Zipped files: AD-7580S FD06, DV_W28SV_ROB_UPDATER, GTION-WIN7-A107, HLDS-CTION-A104, R250548_KD03FW, SA3_HD14, SA4_JD12, SE1_ED14

    Can a normal non-IT person really be expected to just figure this out?
     
    rocks911, Jan 13, 2010
    #1
  2. taj619

    taj619 Notebook Consultant

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    well right click on the dvd drive and select properties in the hardware tab select properties again and then driver and select update driver windows will search online for the update and install it automatically
    or run the last app. file u have written above (im not sure though about it)
    hope it helps
     
    taj619, Jan 13, 2010
    #2
  3. katanayi

    katanayi Notebook Enthusiast

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    as I remember , never installed drivers for CD/DVD drive . windows itself incorporated it
     
    katanayi, Jan 13, 2010
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  4. rocks911

    rocks911 Notebook Enthusiast

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    Not an option. I go to Properties/Hardware/Properties/Driver and "update driver is greyed out, not an option.

    This model Dell is supposed to play Blu Ray but until I load the appropriate driver it doesn't even recognize a Blu Ray disk.

    I cant believe Dell just leaves you stranded like this. I dont know that any other manufacturer is any better but this is rediculous.
     
    rocks911, Jan 13, 2010
    #4
  5. Skye2

    Skye2 Notebook Evangelist

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    Go to dell.com/support and select your system from the menus. Then see if you can find the driver for your blue ray player. Download then install (Don't let the Dell driver download site manage your driver downloads)
     
    Skye2, Jan 13, 2010
    #5
  6. katanayi

    katanayi Notebook Enthusiast

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    try using windows update option( windows 7) perhaps it works
     
    katanayi, Jan 13, 2010
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  7. OneCool

    OneCool I AM NUMBER 67

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    It would be a firmware issue not a driver issue.

    As said before go to Dell support and and find your setup.Look under the CD/DVD drop down tab.

    Make sure you know what drive you have exactly before downloading and installing.
     
    OneCool, Jan 13, 2010
    #7
  8. oblomschik

    oblomschik Notebook Evangelist

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    Go to Device Manager, check the properties of your Drive, from that, determine which update you need from dell. Run that updated file
     
    oblomschik, Jan 13, 2010
    #8