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    How do I track my order on UPS?

    Discussion in 'Dell' started by Kiers182, Apr 26, 2010.

  1. Kiers182

    Kiers182 Notebook Geek

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    Quick question guys,

    My order status is now 'shipped' and i have been provided with a tracking number. Once on the UPS tracking page, i can't work out what my shipment reference is :S
    Any ideas?
    Either:-My Customer Number
    -Order Number
    -Tracking Number

    None of them work seem to work...maybe a really stupid question but i'm confused haha

    Unless it hasn't shipped yet?

    Cheers
     
    Kiers182, Apr 26, 2010
    #1
  2. rulestein

    rulestein Notebook Enthusiast

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    Copy and paste what you think the UPS tracking number is into a google search bar. If it is a valid UPS tracking number, google will automatically detect and look it up for you.
     
    rulestein, Apr 27, 2010
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  3. merlin2375

    merlin2375 Notebook Consultant

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    Just go to UPS and put in the tracking number. UPS doesn't know your customer or order number. It's possible it won't find anything for the first day or so as Dell generates tracking numbers on their own and UPS doesn't know anything about the package until it receives the info or the package is picked up.
     
    merlin2375, Apr 27, 2010
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  4. phiphile

    phiphile Notebook Enthusiast

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    have to wait 'til 24hours.
     
    phiphile, Apr 27, 2010
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  5. Kiers182

    Kiers182 Notebook Geek

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    Thanks for posting guys!

    As soon as I enter my tracking number into the shipping reference box on UPS I just get this text below:

    "UPS could not locate the shipment details for your request. Verify your information and try again."

    :(
     
    Kiers182, Apr 27, 2010
    #5
  6. Frapp

    Frapp Notebook Enthusiast

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    You have to wait till you get an email from dell with the ups tracking number. The order status page needs some time to update the tracking information of your order. So you will see on the page that your order has been shipped, but the tracking number information will be wrong.
     
    Frapp, Apr 30, 2010
    #6
  7. Kiers182

    Kiers182 Notebook Geek

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    Right, all sorted!

    UPS tracking is up and running!

    The M15X started its journey in SHANGHAI, was then transported to EINDHOVEN and now it is in BRUSSELS lol :p

    Only a few days to go!
     
    Kiers182, Apr 30, 2010
    #7