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    How does dell's notebook limited warranty work?

    Discussion in 'Dell' started by orijin, Feb 19, 2006.

  1. orijin

    orijin Notebook Evangelist NBR Reviewer

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    I got a e1705 with a 3 year warranty.

    If in about 2 years my notebook's harddrive or any other part breaks down they replace it for free?

    I remember back then when i had a dell dimension 4100 like around i think december '00 lol. They would send me the part replacement in a matter of days and then they would have a box for you to ship it back out at no charge to you. Is the dell warranty still the same as it was back then?
     
    orijin, Feb 19, 2006
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  2. Amber

    Amber Notebook Prophet NBR Reviewer

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    Pretty much the same thing as what you describe. I think with the 3 year warranty you get at home service, so generally 9 times out of 10 they will offer to send a tech to your house within 24-48 hours.

    If you don't want a tech to come out, and would just like the part to be sent to you, you have to argue a bit to get that to happen, but it is possible. For me, I'm rarely home, so a tech coming to my house isn't an option, but I've been able to talk Dell into just sending the parts to me.

    You'll usually get the parts in about 2 business days, and a return shipping label to send it back.

    SG
     
    Amber, Feb 19, 2006
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