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    How is Dell Customer Service for Education buyers?

    Discussion in 'Dell' started by jsb, Jan 30, 2006.

  1. jsb

    jsb Notebook Enthusiast

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    I've been reading on this forum that Dell Small Business customer service is better than Dell Home cs b/c business service is US-based and it's generally less hold time and whatnot.

    Does anyone have experience buying through Dell Education? How is their CS? Is it US-based?
     
    jsb, Jan 30, 2006
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  2. Alpha2006

    Alpha2006 Notebook Enthusiast

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    I generally get to talk to them within 2 minutes of calling. Never talked to somebody that sounded outsourced...one had a british accent, the other had an regular american accent...but I had a hard time understanding him due to crappy phone signal quality.

    Your mileage may vary.
     
    Alpha2006, Jan 30, 2006
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