How is Dell's Return Policy?

Hello,

I'm about to order a rather expensive non-computer item from Dell Home. As with electronic purchases I want to know how the return policy is.

Anyone experience returning non-computer item to Dell? Was it easy?

Thanks

 

Hey there!

The return policy is: *Return for a refund/replacement within 21 days of date of invoice*
Date of invoice is when you are fully invoiced for your purchase (usually right before it ships).

From Dell.com:
http://support.dell.com/support/top...care/returns_entry?c=us&l=en&s=gen&~ck=anavml

and, The Full Return Policy from dell.com:
http://www.dell.com/content/topics/global.aspx/policy/en/policy?c=us&l=en&s=gen&~section=018#total

Cin