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    How is the Dell service on at home 3 year warranties ?

    Discussion in 'Dell' started by wearetheborg, Mar 10, 2007.

  1. wearetheborg

    wearetheborg Notebook Virtuoso

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    Do they still give grief by telling people to take apart the laptop to "diagnose" the problem, or does the techincian come over and fix things ?

    Also, is the 3 Year On-Site Service "next business day" service ?
     
    wearetheborg, Mar 10, 2007
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  2. Gautam

    Gautam election 2008 NBR Reviewer

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    I would assume that when you call Dell, and they think its a problem you can diagnose and/or resolve yourself, they will guide you through the steps. Otherwise, they will send out a service technician.
     
    Gautam, Mar 10, 2007
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