How many 8/28's were delayed?

I called in and they said that they had another delay on lcd screens. Thats why there is a 9/5 shippign date delay.

 

Mine shipped yesterday but I ordered earlier than many of you so it somehow all works out

 

I was told that they are waiting on a shippment which would come in on the 31st and then they can finish building the ordered laptops. Then they told me that they are working weekends but they were unsure about labour day monday and that I should expect my laptop by the 7th of September. I find that hard to believe they have had over a month and a half to build mine and I doubt i'll ever see it.

Inspiron 1720

T7300
Espresso Brown
2GB RAM
160GB HD
1920 x 1200 screen
8600 GT NVIDIA
Bluetooth
N wireless

 

Has anyone else received an email from Dell saying that you have to contact them or they'll cancel your order?

 

They have to do that by law for US orders that have been delayed more than once: http://direct2dell.com/one2one/archive/2007/08/17/24548.aspx

 

Still waiting myself. Wasn't to convinced that it would be shipping today. Mine is still in the build stage.

 

Thank you, Snowkarver. I read that in the email. I was just surprised by it. I've never received an email like that before. Will another email like that be sent if it's delayed another month?

 

MXHello ~

It seems that pink, brown, and green are the problem colors.

 

I think it's just the once. And I hope that you get your notebook before another MONTH passes lol.

 

waiting in line at the DMV still much fun than waiting for a dell

 

i have the same order date. and yellow is not even delay anymore but still they delayed the order.

 

It sucks they wont let you change the bezel color without cancelling and reordering the whole machine and basically start all over again

 

Well now this is the fhird time for my delay ordered 7/29, estimated ship date 8/15, then 8/28 and now 9/3. This is absolutely absurd. I cannot find a better one on the market for the price with Dell, and we should be compensated for our wait. I still don't believe 9/3. I will believe it when I see it in my hands.
Dell Inspiron 1521 Ruby Red
2 GB RAM
14.7 inch

 

dont forget blue.....

 

Delayed also to 09/05. No phone call or email either. I only found out because I checked my order status. As of today, I'm in the "boxing" stage. But I won't get my hopes up again.

 

I checked this morning and i was delayed to 9/5 then i checked again just now and i'm delayed until 9/24. Two delays in one day, i'll cal tomorrow they better have something good for me if i have to wait another motnh.

 

I received the email this morning stating they had changed my ship date to 09/05. Surprise, surprise, surprise... Any ways I was out shopping later in the evening and got a call from a Dell CSR. They informed me that my ship date had changed. I said I know it was changed to 09/05, “which is ridiculous”. She said no your ship date is 09/10. I informed them that I had received a email that said my ship date was 09/05 along with calling customer support and them to informing me it was 09/05. This is getting a bit out of hand. I ordered my pc on 07/14, 1st ESD 08/01, 2nd ESD 08/21, 3rd ESD 08/28, 4th ESD 09/05, 5th ESD 09/10. Come on Dell get with the program here. You’re a fortune 500 company and you service right now is pathetic. One thing that is really scaring me is how well my warranty will be covered if anything happens to this so called laptop. I’m on the hunt for a different laptop now.

 

order 7/23

still in the build stage....how crazy

been delayed 3 times now, had to call them to insure they don't automatically cancel my order due to FTC regulations

wonder how much longer of a wait i have

 

Mine was DELL_AYED until 9/5. Thing is those f'ers called me on 8/27 and assured me that it would ship on or before 8/28. I am so pissed off.

 

I feel your pain Cadman...seems like Dell has nothing but excuses...

 

For your convenience to count, you should ask how many 8/28 were shipped on time.

 

delayed to 9/5

 

I'm convinced that Dell just randomly makes these dates up. I am purchasing by financing and decided to change financing methods so I made another order. Although this order was EXACTLY the same, Dell gave me a shipping date one week earlier. To add more insult to it, I made this second order almost a week after the first. I just don't know what to think now!

 

Spring Green Inspiron 1520, Intel Core 2 Duo T5250 - 15.4 inch screen
Order Date: 7-28-07
Orig. ship date: 8-23-07, 1st delay notice: 8-20-07 - new ship 8-28-07
2nd dealy notice: 8-28-07 - new ship 9-5-07, after t/c 8-29-07 to Dell CS now 9-10-07! And...CS says problems also with screen supplier!

 

Yup, got two on 8-28 saying I had to email them with CONSENT to continue with order......
Called today (8-29) and CS said 4 ESD is now 9-10 due to screen supplier problems! Order date: 7-28-07
Emailed CONSENT (duh) cause darn thing is bday gift (will be over month late) for daughter who of course wanted the Spring Green color....

 

Just out of curiosity checked on ESD of notebook stand and case also ordered 7-28-07 for Spring Green Inspiron 1520..... NEW ESD on these is: 10-23-07.
ESD on 1520 is 9-10-07??????? On phone to CS now.... how can the accessories be delayed? 8-28-07 DELL..ay notice said 9-5-07 ESD! UGH!!!

 

Ordered a 1520 for a friend on 7/25 and I got the second delay notice of 9/5 yesterday (original delayed ESD was 8/28). Sufficed to say, that order is now permanently *canceled* both on my recommendation and my friend's decision. Best of luck to everyone else still waiting.

 

lol, is it safe to say All of them? Na, there'll be a couple token lappies sent out.....
I was getting excited, I must say, I threw caution to the wind when I called and heard her say it was in boxing!!!! and yelled for joy! Well, silly ole me, but I decided to call again a few hours later and see if maybe it shipped. It is now back in its state of perpetual PRE production. How can that be? Was it too big for the box? lol. Crazy, crazy, crazy.
1721 red, 2.2 ghz, 2 gb ram, high res screen, blue tooth, webcam, yada, yada, yada
ord 7/23
esd 8/6
esd 8/28
esd 9/5

 

I was not a member of this forum till about 3 minutes ago. The email I received from Dell is partially hilarious and partially disturbing. Please read the reply from Dell and read the very first sentence in my email to them. My original order date was 7/26/07. Delayed till 8/14/07 then 8/28. The specs seemed good for the price but after this email, I do not think it is a color issue at all.

I think they are trying to decipher just what "remove top of paint can first," really means.

Dell engineers> "Does it mean we remove the top or leave the top on?" "Let's call the supplier again!!!"

Copy and paste of email is as follows:

Date: Thu, 30 Aug 2007 18:46:41 -0500 (CDT)
From: "US_DELL_Notify" <[email protected]> Add to Address BookAdd to Address Book Add Mobile Alert
Yahoo! DomainKeys has confirmed that this message was sent by Dell.com. Learn more
To: **removed for security**[Edit - Delete]
Subject: Re: Notification of additional order delay - Order Number-**removed for security**

Thank you for your reply. The response did not clearly indicate whether you wished to cancel this order, or consent to the delay. We apologize for the misunderstanding. Please respond as soon as possible, and indicate whether this order is to be canceled or continued in process.
Thank You, US Dell Notify Team

Original Message Follows: ------------------------
Please cancel my order. I have now been without a laptop for an extra ten days past your other delays when I could have purchased another one, even a another Dell if proper communications existed. This laptop was for a daughter and soldier please cancel my order as I do not believe you will even make the 9/5 ship date either.



[email protected] <[email protected]> wrote:


Shop!
USA USA!
Home & Home Office



Customer Service



My Account



Contact Us

Due to unforeseen circumstances, we have experienced another delay with your order and have adjusted the estimated ship date (see Revised Estimated Ship Date below). Click on the Order Status bar below to view the current status of your order.

Due to this additional delay, the Federal Trade Commission (FTC) requires we receive your consent to continue with this order. Please contact us as soon as possible with either your consent to continue with the order OR your request to cancel and receive a refund.

You may choose to provide consent by sending an e-mail to [email protected], by calling us at 1-877-868-3355 or by logging in to Dell's online Order Status site.

What's Next? With your consent, you will receive an Order Shipped email when your order ships from which you can track the package(s).
Status [/B]

 

Wow, I just checked my order and it shows it SHIPPED as of 09/01 and it was delivered to the hub in my area today 09/02 at 9:43pm. This sux though as its Laborday weekend and I won't be getting it for another day or so. Anyone think it will deliver on Monday?