The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    How to find a HUMAN to speak to...

    Discussion in 'Dell' started by Jarrod, Sep 25, 2007.

  1. Jarrod

    Jarrod Notebook Evangelist

    Reputations:
    4
    Messages:
    344
    Likes Received:
    0
    Trophy Points:
    30
    Jarrod, Sep 25, 2007
    #1
  2. Samuel613

    Samuel613 Notebook Evangelist

    Reputations:
    35
    Messages:
    548
    Likes Received:
    0
    Trophy Points:
    30
    It's very easy to get a human at Dell. It's not always so easy to get one that will take care of what you need and not make dumb mistakes, nor is it easy to find one that speaks a domestic and easily-understood dialect of English.

    I have called twice, so far, and spent hours on the phone, the result of which is that the 2 replacement laptops I have coming are both going to the wrong destination. This was after speaking to an American, BTW, on my second call.
     
    Samuel613, Sep 25, 2007
    #2
  3. einhander

    einhander Notebook Deity

    Reputations:
    31
    Messages:
    818
    Likes Received:
    1
    Trophy Points:
    31
    is all automated robots from india. DELL doesnt want to hear customer's whine.
     
    einhander, Sep 25, 2007
    #3