How to find out what stage it is in?

I ordered it last monday and it has been in porduction since Tuesday but I don't know what stage of production it is in. Is there a way to find out?

 

You'll have to call their automated order status line but it tends to be glitchy sometimes

 

o ok, now i gotta find the number then

 

It's 1-800-964-8321.

 

thanks. i will call today

 

is this number for Canadians too? I just called and it said the order was shipped February 1999 and is in transit to the carrier.

 

There is no automated order tracking for Canadians.

 

The direct number for automated order status is 1-800-433-9014

Edit: My bad, I didn't see you were from Canada.

 

Lol. Someone's order was shipped February 1999 and is STILL in transit to the carrier ? Oh...when am I going to get my laptop? In 2021?

 

online it still says it is in production even though it was supose to ship on the 21st

 

I know the feeling.

 

mine looks the same just 5/12 is the production date and 5/21 is delivery date. I am gonna call tomorrow and see what the hell is going on and demand some free stuff.

 

Laughing Out Loud..

 

Those are some funny pictures that represents each step of the process.

 

Seems to me as though immediately after your order is processed correctly it just says "in production" even if they haven't even begun or plan on working on your build for days or weeks, just to make us feel better.

 

Yeah, the order status line had mine "In Production, and currently in the Build stage" not two hours after I submitted the order. That was two weeks ago. Today, it's "In Production, and currently in the Build stage". LOL.

I think "In production" encompasses everything between "your credit card checks out" and "we've shipped it." What it isn't indicative of in any sort of actual production.

 

in production my ass

 

Where do you get to the visual pictures that show what stage your in online?

 

new ship date is june 6th. this is weak

 

I think you have to be Canadian to get the pictures. Apparently they need the assistance of visual aids up there in order to understand the process. Eh?

 

Lol. That was pretty funny, but posting on this forum really passes a lot of time. I guess the last time I was this active on a forum was on Jabbers in 2001. They have since closed down after 2002 or 2003. Wow...

 

Fountain Head watch it! im Canadian and we are not stupid they just made the site like that and im not sure why you americans i tell ya we have it nice down here =P

 

It replaces the informative anwsers you get on the phones in the US, and lack there of on the website.

 

UP there you ***** having person you.

 

Its getting worse!

I talked to them on the phone and they said it won't ship anytime soon. On Dell chat they said the latest it would possibly ship was yesterday.

A little information would be really swell.

 

an agent called my house the other day. Mine is delayed until june 6th because of the battery and hard drive. it was supose to ship on the 21st of may.

 

./sigh. Its still harder to get information out of these guys than it is to get milk out of a bull.

 

it shipped yesterday