Problems? See this thread at archive.org.
i posted this in another thread but it didnt seem to get much attention.
I ordered a m1300 on July 18th from Dell Mexico. The total was $19,500 pesos (roughly 1780 usd), now i was happy that i ordered because at the time the LED upgrade w/cam was only 80 usd, which is now up to 230.. so far so good.
I had been checking my order status and keeping in touch with my rep, as usual i was promised a 2-3 week delivery (yeah right), august 2nd to be exact, i entered my order number and my status would appear as "not available". I called right away and was told my problem was fixed, so i hung up happily and checked my new number to find out my order had been CANCELLED AND REDONE! I called again as fast as i could and was told: "i gave you a new order number because there was a problem with the last one, i did this so your order will get there faster". I mean, WHAT THE ****? What kind of an idiot to they take me for? I know he messed up and its like i had just ordered it all over again on Aug 2nd. Damn.
Ever since i have been emailing and trying to call the bastard rep who keeps avioding me even though i try to be the nicest guy ever to try to get compensation, all i ask for is a discount so i can get completecare protection, but he keeps being evasive whenever he actually answers my email, let alone trying to find him on the phone which is next to impossible. Im pretty mad but all i really want is my damn computer! Something extra would be nice cause well.. you know.
Should i try with a different random rep? Or what do you suggest? He mentioned the one time i could get a hold of him that, he cant do any upgrades unless i ordered from the US "where the computers are made" (theyre not made in the US dumbass), but i call bull.
Help please? :O Or should i just give up and let it get to me whenever (if) it does?
How to get compensation?
Discussion in 'Dell' started by Hugovr, Aug 17, 2007.
