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    How to tell a refurbished Laptop?

    Discussion in 'Dell' started by Jarrod, Sep 11, 2007.

  1. Jarrod

    Jarrod Notebook Evangelist

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    Other than the obvious signs like scratches, and stuff on the keyboard, how can you tell if your laptop is refurbished? I have a suspicion that Dell might be using refurbished laptops to increase their supply... :eek:
     
  2. SoMuch2S@y

    SoMuch2S@y Notebook Consultant

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    My refurb had a bright red sticker on the bottom that said it was refurbished. It also had NO scratches, NO wear, NO sign of use at all. IDK where you are getting this info but I highly doubt Dell is sending out used laptops. Even all the refurbished ones (even the ones known as "scratch and dent") have been known to be spotless.
     
  3. Jarrod

    Jarrod Notebook Evangelist

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    So basically there's no way of telling if they remove that red sticker. It'd be the same as a new one.
     
  4. SoMuch2S@y

    SoMuch2S@y Notebook Consultant

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    If WHO removed that sticker? Dell? LOL
    Ok I understand you're probably very frustrated, seeing as how you've been waiting almost 2 months for a sunshine yellow laptop, but... seriously??? How did you come up with this idea and what proof do you have?
     
  5. noiren

    noiren Notebook Guru

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    see if it smells, people always smell :D
     
  6. DTM

    DTM Notebook Geek

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    I just applied your suspicion to Toshiba and HP, now what? :p
     
  7. Jarrod

    Jarrod Notebook Evangelist

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    I don't have any hard evidence (if I do then it would be fact not suspicion) but nonetheless, it's possible. Plus, so many people are getting quasi-broken "new" laptops.
     
  8. grateful

    grateful Notebook Evangelist

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    I highly doubt that..........I would think there are some parameters to which they actually label them refurbished, and have to let the people know

    maybe on some conspiracy shelf they are, but its doubtful that taiwan and china are not willing or able to keep production equal to the demand

    I would say the broken stuff is due to that same demand........they hire extra workers to fill the extra demand when people wait until the last moment around school time/christmas and they just want to shoot for the numbers, and some just arent put together the way they should be
     
  9. bensmom243

    bensmom243 Notebook Enthusiast

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    My new-to-me Inspiron 1420 is a refurbished unit and it is flawless. There is not one scratch or smudge, I honestly would not be able to tell it is a refurb it it weren't for the sticker on the bottom.

    I ordered it Sunday night and received it this morning. No complaints here.
     
  10. Waveblade

    Waveblade Notebook Deity

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    As a sort of startling trend that people who are getting refurbs are much happier with their purchase.
     
  11. frazell

    frazell Notebook Deity

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    Trust me, Dell and other manufacturers are not using refurbished machines and them selling them off again as new... If they were caught doing that they'd be in for some VERY heafty fines from the Federal Trade Commission which says they have to specifically label anything refurbished. Not to mention the loss of goodwill they would suffer if that were to surface...

    The risks are too high for them to do it... That is why they have the outlet store.
     
  12. ls2000

    ls2000 Newbie

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    Hi folks,

    While looking for any information on Dell refurbished systems I came to this thread.

    I have received a replacement (Germany) which came within one week (from order to delivery) only and when I opened the box the laptop was not that wrapped as it was before. :mad: The laptop came without the plastic foil between the keyboard and the screen (which protects the surface around the keys and around the touchpad) and without the foil on the bottom. I know how a brand new laptop will be wrapped and protected.

    However the tape stripes sticked there without any function. Additionally a lot of fingerprints were above the keyboard next to the power button. The protecting film on the infrared sensor was half missing.

    It just looked like another customer has sent it back and Dell forwarded it to me.

    What do you think?

    Rudi
     
  13. Jarrod

    Jarrod Notebook Evangelist

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    It's possible. But, it seems like if Dell removes the tape saying "Refurbished" then we have no way of telling if it's bad workmanship or refurbished.
     
  14. liquidplasma6

    liquidplasma6 Notebook Evangelist

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    look for the sticky residue where the refurbished tape would be =P
     
  15. ls2000

    ls2000 Newbie

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    As Dell do not sell refurbished laptops in Germany (as far as I know) a sticky residue will probably not be there.
    Anyway, can you tell me whrer the "refurbished" sticker is located on the laptop? That would be great.

    Thanks

    Rudi
     
  16. nILaRT

    nILaRT Notebook Guru

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    At first, when i received my computer with "the classic" defects everyone is having and it was shipped 1 month before the estimated date, i though that maybe Dell were sending less defective laptops to other customers so maybe they just ignore them and accept... there is nothing to prove it so it just ended on a thought... :D
     
  17. Ghola

    Ghola Notebook Evangelist

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    Yup, got my Qosmio refurb. Kicks so much ass I had to ask the government to import some new ass cause it ran out of asses to kick.