I can't believe this....

Why the hell would dell tell me they would ship my notebook TODAY, and then turn around and tell me its delayed for another two weeks?


How hard is it to get a refund from Dell?

 

orders get delayed. that shipment date is an estimate, (EST = estimated ship date). be patient, it will come, and probably faster than 2 weeks. lots of times they say that and then ship it 1 or 2 days later.

 

maybe they dropped it when they were loading it into the truck?
dell ships their stuff from malaysia, and maybe it was supposed to be on a plane but was left behind.

 

heh.... I can only imagine they'll send me a crappy AUO screen too...

./hates bad karma

 

It's 2 weeks before Christmas, you know hoe busy the shipping companies are right now? That wouldn't help you're cause right now.

Just wait.

They just say 2 weeks so if it does take longer then a few days they don't look like asses for keeping putting the date up all the time. It could ship tomorrow for all you know.

 

They build all their machines in Malaysia?

 

well, it depends what country you live in. most of the US ones (if not all) come from Malaysia. Its just where the parts are assembled, not where the parts are actually made.

 

Yup, everything is put together in Malaysia. I don't know why that comes as a surprise, all those countries including China and such usually are the countries stuck putting stuff together.

 

Yup, the 10yr old little Malaysian boy who was putting my Vostro together for $0.25 per hour just finished today & I was told mine should ship in the next day or two. Seriously though, I assume they can hire people at 1/2 to 1/4 what they'd pay someone in the US to assemble the machines. My older HP laptop came from China when I bought it.

 

That's really sad that the computers are built in Malaysia by people who are under-paid.

 

They're only underpaid if you compare them to US living standards. Over there, tech support is a job for the best, and I'd only assume that manufacturing computers pays relatively well. However, from a video I saw of an Asus plant, they tend to be middle aged women who do those jobs.

The bigger question is: what would you rather have?

1. A $1000 computer built in Asia. Or
2. A $3000 computer built in America.

 

Hey I'm not complaining! And if I had the little Malaysian kids address, I'd buy him a Nintendo DS or something.

 

Lol, I recommend you for the "caring citizen of NBR" award. Too bad it doesn't exist. You're just going to have to settle with +rep.

 

WOW...

So I checked my Dell account a few minutes ago...

they ended up shipping it today WITH DHL 2 day express.

I'll be a very happy man on Friday

 

I never seen it like that before


winterymix, buy me a DS and I'll give you all the rep you want.. way more then Lithus will! lol


both of you + rep

 

glad you werent trigger happy and canceled now?

 

Under paid is a relative term. In Malaysia jobs are few and even small amout paid is WAY more than the average. I am betting these people are standing in lines to get these jobs.

 

Malaysia's currently got a 3.5% unemployment rate (2006 estimate), that's approximately 1.3% lower than America's 4.8% (2006 estimate). So I'm betting you're wrong.

They are underpaid when compared to countries with much higher costs of living. These assembly jobs pay decently enough, and overtime on these jobs is usually can add up a lot.They work in day/night shifts and yes, there seem to be an disproportionate amount of middle-aged women working on assembly lines.

And that was pretty good customer service from Dell.

 

I don't know how ethical Dells treatment of workers in places like Malaysia is. It may well be that they are relatively good, and that their involvement is good for the economy and the people that work for them. Of course it is cheaper for them to source labour there, even if they pay generously by local standards.

Unfortunately it's very hard for us to tell here in the west how ethical the products we consume are. Most clothes manufactured in poor countries are produced under very poor conditions. Some brands claim to have strong ethical policies, but there are not enough official standards for conscientious consumers... I think with things like clothes, you can almost assume that people are being abused somewhere down the line unless you hear otherwise, I'm not so sure about computers.

My Vostro I'm pretty sure was assembled in Ireland, which had a higher GDP than here in the UK last time I looked. The parts were made in China mostly, I believe.

 

Another thing, I remember my dad telling me about a set of IBM screws labelled 'Made in China, assembled in (I forget the name of the place in Scotland)'...

 

Screws?

So... how does that work?

 

Exactly! I guess someone had to take them out of a big box of screws and put them into a small bag of screws.

[edit]... and those 'assembled in' stickers don't put themselves on, you know.

 

If, to throw out some arbitrary numbers, they only need $10k/year to live on what it takes $50k here to get, paying them 1/2 to 1/4 of American wages is NOT underpaying nor is it sad, since they are getting a comparable standard of living, in their own culture and at their prices.

 

Haha, I hope I end up being that lucky. Mine is due to ship out today, but from what I've been reading, I'd guess it'll likely be late.

What type of laptop did you order?

 

Wow! I'm amazed at how stupid and ignorant American consumers can be. As a start, do you even know where Malaysia is? Your lovely Dell computers aren't built by underpaid kids working in sweatshop style factories that are commonly stereotyped. The country, like any other proper nation, has decent labour laws and is actually civilised.
Dell is one of the largest FDI in Malaysia last I checked, with their extensive manufacturing and support operations for Asia Pacific and the Americas.

 

yup! I know a Malaysian girl who goes there every year, and another girl I know from back in school has moved to Malaysia cos her dad got a job over there! And its nothing like being payed £1 a day to work 20 hour shifts and all that other stereotypical crap!

Iv never been myself (but I would like to), and I've heard its a really nice and civilised place to be!

 

Malaysia is classified as a third world country, but if you visit the country, you'll realize it's pretty much a borderline developed/third world country. If you arrive at a certain cities, you'll probably think it's a developed country.

 

When I checked this thread, this was what I went "I can't believe this..." to :

As a Malaysian I find this comment derogatory and insulting. Please think a little more before putting out that kind of allegation just because the subject is a third world country. Not all third world countries are in dire poverty with child labor. There's no Intermediate Development countries so the jump is painstakingly hard thank you very much. (Second World was used to refer to Communism countries : http://en.wikipedia.org/wiki/Second_World)

And just for a little more "economics" lesson, assuming a McDonalds meal is around 8USD, in Malaysia that'd be approximately MYR27 ( http://www.xe.com) and which could get you 3 Cheese burger mcvalue meals with regular coke and fries.

Difference in monetary value doesn't always mean underpayment.

That said, the DS is about MYR500+ so the nonexistant childlabor kid would be uberly exalted if you get it for him, wintery dear.

 

I agree with that - Malaysia is a very developed and modern country irrespective of what it may be classified as. I'm sure they have pretty stringent labour laws too.

 

You're right!!