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    I never talked with an experiance DELL REP online, heres an example....

    Discussion in 'Dell' started by awaisuk, Sep 9, 2007.

  1. awaisuk

    awaisuk Notebook Deity

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    REP: it will take another 10 biz days to ship out

    6:57:14 PM You Another 10 days?
    6:57:31 PM You I was told yesterday by a DELL REP that i will recieve it my the end of this week
    7:02:15 PM You I asked 2 of the dell rep online, one yesterday and one the day before yesterday and they both said the same thing....
    7:02:29 PM You Now why are you saying it will take another 10 days?
    7:03:29 PM CA SALES Naveen 1279 please call customer care at 1800-847-4096
    7:03:39 PM CA SALES Naveen 1279 Thank you again for choosing Dell.
    7:03:39 PM System CA SALES Naveen 1279 has left this session!
    7:03:39 PM System The session has ended!


    For some reason, i never talked with an experianced rep, why is that?

    This guy just closed the chat after saying call the number.

    I cant call the number at the moment so i am going to go into chat again.....

    Did you experiance something like this?
     
    awaisuk, Sep 9, 2007
    #1
  2. manu251125

    manu251125 Notebook Consultant

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    that is the same guy i bought from.trust me, hes a cheapskate.i emailed him twice, even told him i have his ext and i could call him if i wanted to.if you want his info its

    [email protected] 800)387-5752 ext 5770154
     
    manu251125, Sep 9, 2007
    #2
  3. databird

    databird Notebook Consultant

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    Yea, I've dealt with that guy before as well and he's moronic.

    I have dealt with worse however, on two different occasions, both with Dell reps...
     
    databird, Sep 9, 2007
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  4. bmnotpls

    bmnotpls Notebook Deity

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    I have a hunch (and this is nothing more than a hunch) that the extensions are similar to case numbers, not their actual (#1234) phone number. Can anyone substantiate this? Anyone else deal with Mr. Kumar and receive a different extension?
     
    bmnotpls, Sep 9, 2007
    #4
  5. Jarrod

    Jarrod Notebook Evangelist

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    Yeah, I talked with an Indian guy on the phone. I was asking about my order status, and he said he would transfer me to another line, but a few seconds later a robotic voice said "this line does not exist" or something... wtf
     
    Jarrod, Sep 10, 2007
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  6. Teriyaki

    Teriyaki Notebook Consultant

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    Ive had that happen as well, but it was during a tech support call.
     
    Teriyaki, Sep 10, 2007
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