The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    I really, really hate Dell.

    Discussion in 'Dell' started by squeakygeek, Jun 20, 2008.

  1. squeakygeek

    squeakygeek Notebook Consultant

    Reputations:
    10
    Messages:
    185
    Likes Received:
    0
    Trophy Points:
    30
    This email I just sent them explains it all:

     
    squeakygeek, Jun 20, 2008
    #1
  2. Elrabin

    Elrabin Notebook Enthusiast

    Reputations:
    4
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    15
    Better Business Bureau is your friend.

    File a complaint with them, and watch Dell kiss your butt within 4 business days.

    I filed a complaint to the BBB about Dell and them lying about eligibility for my xps 1530 for a $200 gift card. Nothing worked until i filed the complaint. 3 days later, i had a senior corporate rep from Dell telling me how sorry he was, issued my gift card and gave me a $200 off the cost of my laptop

    Good luck.
     
    Elrabin, Jun 20, 2008
    #2
  3. squeakygeek

    squeakygeek Notebook Consultant

    Reputations:
    10
    Messages:
    185
    Likes Received:
    0
    Trophy Points:
    30
    Thanks for the suggestion. I'm sure the first reply from Dell won't fix this, so I may file a complaint then.
     
    squeakygeek, Jun 20, 2008
    #3
  4. kylerg

    kylerg Notebook Consultant

    Reputations:
    2
    Messages:
    240
    Likes Received:
    0
    Trophy Points:
    30
    I will be watching out for this. I am sending mine in for some work.
     
    kylerg, Jun 21, 2008
    #4