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    I received my remote today

    Discussion in 'Dell' started by The Critic, Jul 13, 2007.

  1. The Critic

    The Critic Notebook Consultant

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    The 412-0781 one. It was the WRONG one!

    [​IMG]
     
  2. FrozenDarkness

    FrozenDarkness Notebook Deity

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    oh noes, what is the right part number then?
     
  3. chuck232

    chuck232 Notebook Deity NBR Reviewer

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    You mean that doesn't fit in your ExpressCard slot?


    :p
     
  4. b0r

    b0r Notebook Evangelist

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    ^ROFL Chuck!!
     
  5. b0r

    b0r Notebook Evangelist

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    son of a monkeys uncle man..I went through all that to get the wrong damn remote..wtf do we do now?
     
  6. pragun

    pragun Notebook Evangelist

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    all i can say is LOL. ty for ur help and stuff tho...im glad i didn't get one of those lol.
     
  7. DoubleBlack

    DoubleBlack Notebook Deity

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    LOLZ, someone missed the "intelligence boat"

    ;)
     
  8. b0r

    b0r Notebook Evangelist

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    wait wait wait..the question still stands..does the remote work with your laptop???
     
  9. DMAK02

    DMAK02 Notebook Evangelist

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    Yo, that's a really nice remote though. I am keeping that either way. I will almost most likely complain to Dell, then get another free remmote.
     
  10. monkstah

    monkstah Notebook Consultant

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    That's the standard Windows MEdia Center 2005 remote. I hvae that on my desktop. The 0961 part number is the correct express card slot one.
     
  11. phobos512

    phobos512 Notebook Evangelist NBR Reviewer

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    I guess that's why they said you have to order a Media Center PC to get it - that's what came with my Media Center 2005 XPS 410.
     
  12. b0r

    b0r Notebook Evangelist

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    So, whats the real order # so i can go complain and get a 3rd free remote...
     
  13. DMAK02

    DMAK02 Notebook Evangelist

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    412-0961

    I would suggest wait for your remote first; So you can keep it and they won't change your order, then try to get more freebies.
     
  14. larson

    larson Notebook Evangelist

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    LOL. You know whats funny, I called Dell just like 10 minutes ago, and the guy I was talking to in the Sales Department said that that item # I gave him, would not work for the Vista operating system. And that that one wouldn't fit in the express card slot.
     
  15. Significa

    Significa Notebook Consultant

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    I wouldn't mind that instead of the express slot one, does it work with the 1520's IR though?
     
  16. The Critic

    The Critic Notebook Consultant

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    Dunno if it works, not really sure if I'm going to bother to try.

    The question is...should I exchange it for the other one?
     
  17. Significa

    Significa Notebook Consultant

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    Well if you aren't going to use it, keep this one. It's worth more.
     
  18. b0r

    b0r Notebook Evangelist

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    uhh...try it? please.
     
  19. DMAK02

    DMAK02 Notebook Evangelist

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    I say, keep it and call in and try to get the other one.
     
  20. b0r

    b0r Notebook Evangelist

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    fighting with dell reps on chat right now to get the mini remote..copy of the chat to come.
     
  21. Liquidx

    Liquidx Notebook Evangelist

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    DMAK you crack me up, tryin to get everything you can for free...lol I can't say nothing I do too..lol. Still waiting on the verdict about the lap~bag I asked for.
    So are we completely 100% certain that the correct model no. is 412-0961. Because honestly, That remote does look nice, but I would rather have the one that just fits in my expresscard slot.
     
  22. b0r

    b0r Notebook Evangelist

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    That big remote only works with the tv tuner..which was not included..meaning its a replacement remote. Not worth having it delivered if ya ask me.
     
  23. Liquidx

    Liquidx Notebook Evangelist

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    DMAK just wants to keep it and ebay it is all, I understand his thoughts, but I honestly don't wanna mess with it, I just want the right remote from the get go.
     
  24. b0r

    b0r Notebook Evangelist

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    ^I'm with you.
     
  25. Significa

    Significa Notebook Consultant

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    Maybe get them to send you the TV tuner instead of the express slot one. It'd be better :D
     
  26. DMAK02

    DMAK02 Notebook Evangelist

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    LOL! It's because it's Dell! I read somewhere on this forum, if you don't get freebies.... You'll regret it.
     
  27. pragun

    pragun Notebook Evangelist

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    give them an angry call and say they only sent you the remote instead of the remote and the tv tuner LOL. see how that works out. after all, you only got half of your order, right?
     
  28. DMAK02

    DMAK02 Notebook Evangelist

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    LOL! That's a different approach.
     
  29. FrozenDarkness

    FrozenDarkness Notebook Deity

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    what kind of compensation would you get for called in and getting nothing resolved?
     
  30. Liquidx

    Liquidx Notebook Evangelist

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    LMAO, you guys kill me. I just want the remote I saw in the reviews, I just PM'd Andrew asking him if he still had that system or at least if he knew what that remotes model no: was.
     
  31. b0r

    b0r Notebook Evangelist

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    uhh, as far as i know, the remote and tv tuner only work with windows XP media center edition...
     
  32. DMAK02

    DMAK02 Notebook Evangelist

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    I should rephrase it, It's just I called them many times and have been jumping department to department and re-explaining so much garbage.
     
  33. Liquidx

    Liquidx Notebook Evangelist

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    I feel for you DM, entirely. It's even worse when they are the one's that want to change something but no one knows anything about another rep calling you...lol. Anyone know how to search for a person, Andrew no longer has the notebook, but he did tell me who did.
     
  34. Liquidx

    Liquidx Notebook Evangelist

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    I can't get Dell's accessories site to work with a damn, and I am about to just tell my case manager that I had the wrong part no: and that the bluetooth $60 remote was the right one...lol
     
  35. b0r

    b0r Notebook Evangelist

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    "Even my supervisor will not be able to place this order using this part number, as this part number can only be included while placing the order."

    they say its only included in a package, and they will NOT place the order..

    i said:

    "ok..read my text please..I WANT the TRAVEL REMOTE FOR THE NEW DELL INSPIRON that fits in the EXPRESS CARD SLOT."

    ya know..did anyone successfully order that part # given earlier? cause this seems like a lost cause for this thing.
     
  36. DMAK02

    DMAK02 Notebook Evangelist

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    haha!! That totally just cracked me up
     
  37. Liquidx

    Liquidx Notebook Evangelist

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    All the more reason for doing what I said.... :D
     
  38. b0r

    b0r Notebook Evangelist

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    i would do the same..but my laptop is not bluetooth ready..therefore it would be worthless.
     
  39. Liquidx

    Liquidx Notebook Evangelist

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    Well, I did order bluetooth because I wanted to be able to use the BT mouse so I would have one less thing plugged into my usb's. I am just getting more and more pissed off because I can't find anyone that has the real part no: we need.
     
  40. DMAK02

    DMAK02 Notebook Evangelist

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    This is what I plan to do when I recieve my laptop. Call in, tell them about the 8600M GT, then ask about the remote. The remote wasn't available on the site when we were ordering. If they can't give me the 2 things I want, I am just going to return it. Not my lost, only theirs. I will go and get a REAL 8600M GT.
     
  41. b0r

    b0r Notebook Evangelist

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    well..the lady is out of whack..says she can offer me a tv tuner..but that doesnt function my mp3's/dvd's and whatnot..im in the process of asking for a lesser value zip up case for my laptop.
     
  42. Liquidx

    Liquidx Notebook Evangelist

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    So soon as I hear from Mallika about the laptop bag I asked for earlier, I will ask about getting the bluetooth remote :D
     
  43. Significa

    Significa Notebook Consultant

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  44. Liquidx

    Liquidx Notebook Evangelist

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    I am sorry, but that is simply unacceptable, I ordered a laptop with various options included in it for the sole purpose of not having to plug stuff in. I am very adamant about the only thing I ever have to plug into my laptop be it's power, and every now and then a thumbdrive, and that is only If I don't have a network I can transfer files across. So as far as that goes, I guess maybe if they won't give me the bluetooth expresscard remote, then maybe I can get her to credit my account the difference, or maybe some other little accessory that I might find.
     
  45. The Critic

    The Critic Notebook Consultant

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    See my latest thread, this incorrect remote is getting returned and the 412-0961 expresscard one has already been ordered.