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    I sent my Studio 15 back to Dell!!

    Discussion in 'Dell' started by tonyguy2000, Sep 25, 2008.

  1. tonyguy2000

    tonyguy2000 Notebook Enthusiast

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    After three days of owning my Studio 15 I had to send it back for a refund. First the mic and cam would not work, fixed it by re-installing drivers. Then the keys in the middle of the keyboard stopped working unless I really pressed extra hard, maybe due to the keyboard flex which i dis-liked from day 1. Then this morning the keyboard center keys stopped working completely, the lights on the media tray stopped working, the fan would not turn off even after an hour of idle time and a dvd got stuck in the unit. Finally the finger print reader quit too.

    Too many problems for a new unit. Dell was great as usual offering a replacement or refund. I took the refund and will re-think what I need to do. This is my first bad machine after buying 6 Dell desktops. I'm disappointed in the build of Studio 15 quality. Maybe I just got a lemon.
     
    tonyguy2000, Sep 25, 2008
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  2. the_bay_mafia

    the_bay_mafia Notebook Consultant

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    good for you! I am doing the same and going with HP maybe I will have better luck! I wish you the best! P.S. send me a PM with your AIM screen name and I think I can show you a sweet deal on buying an HP!
     
    the_bay_mafia, Sep 25, 2008
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  3. Xirurg

    Xirurg ORLY???

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    I am sorry to hear that m8,but I am sure you will be more lucky with your next laptop ;)
     
    Xirurg, Sep 25, 2008
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  4. the_bay_mafia

    the_bay_mafia Notebook Consultant

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    double post
     
    the_bay_mafia, Sep 25, 2008
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  5. Cin'

    Cin' Anathema

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    Oish.. :( Sorry for your prob's w/your new S15....well your getting a refund, and you will find the lappy that works right for you soon! :)


    Cin ;) :)
     
    Cin', Sep 25, 2008
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  6. lotta221211

    lotta221211 Notebook Evangelist

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    That sucks. I am lucky not to have any of those problems :p
     
    lotta221211, Sep 25, 2008
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  7. the_bay_mafia

    the_bay_mafia Notebook Consultant

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    anyways i am returning my eschanged dell and if you look at an HP use this code to get an additional $200 off: NB2390 P.S. its only good for the first 2700 uses and I just used it! :)
     
    the_bay_mafia, Sep 25, 2008
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  8. Cin'

    Cin' Anathema

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    Woah...it didn't work out eh??? Sorrys.... :(

    I was hoping that it would!

    I hope the HP works out for you!

    Good luck!

    Cin ;) )
     
    Cin', Sep 25, 2008
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