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    I think this must be a sick joke

    Discussion in 'Dell' started by ryan27406, Mar 17, 2008.

  1. ryan27406

    ryan27406 Notebook Consultant

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    Well i ordered a m1530 on the 8th of March(which was a Saturday) with a Debit card that has a $1000 daily spending limit so Dell had a issue with getting the $1000 one day and pulling the last $650 out of my account the second day b/c on dells site when you give them your card info you can tell them if you have a spending limit or not so i chose the $1000 spending limit. But i guess Dell cant Count b/c on the Day i ordered, the next day and monday the 10th b4 i was able to call them about the order they tried to pull the full amount to pay for the laptop

    Then they have the aduacity to say its my fault for not telling them i have a spending limit and now my order is delayed and will not be shipping until the 26th it was supposed to be shipped on the 14th

    So my question is, is this normal for them to do this
     
    ryan27406, Mar 17, 2008
    #1
  2. jack53

    jack53 Dell XPS 9360 i7 Lover!

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    Crummy title you put there mate! :rolleyes:
    Not Dell's fault at all... next time use a credit card! ;)
     
    jack53, Mar 17, 2008
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  3. Signal2Noise

    Signal2Noise Über-geek.

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    The contents of this thread is a sick joke. How disppointing. I was expecting a good laugh based on the title.
     
    Signal2Noise, Mar 17, 2008
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  4. disciplined

    disciplined Notebook Geek

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    cmon guys give the guy a break :|
     
    disciplined, Mar 17, 2008
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  5. chelet

    chelet Notebook Deity

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    I'm not getting the joke...
    If the question is whether Dell makes billing mistakes, the answer is yes.
     
    chelet, Mar 17, 2008
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  6. jb1007

    jb1007 Full Customization

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    Yes it is their mistake - if you can prove you did what you did then I would demand a coupon or rebate towards another one of Dell's product or else you will no longer be a faithful Dell customer.

    You must be willing to give up th 1530 and try another brand for this to work. If you are tied to Dell then keep quiet and enjoy the xps :)
     
    jb1007, Mar 17, 2008
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  7. ryan27406

    ryan27406 Notebook Consultant

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    yeah, well i just finally got the email saying it was shipped, i guess thats good, but still i could have had alot faster if they followed there own guidelines
     
    ryan27406, Mar 17, 2008
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  8. kanehi

    kanehi Notebook Deity

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    Actually it sounds like a little like fraud on your part. If you knew that the card had a spending limit why did you use it. Companies usually like to get their payments in full if you buy a something from them. Can't fault Dell for what happened.
     
    kanehi, Mar 17, 2008
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  9. ryan27406

    ryan27406 Notebook Consultant

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    Well i have not had a issue b4 and it cant be fraud if on the checkout screen on Dells Site it asks if you have a spending limit, So how can it be fraud on my part
     
    ryan27406, Mar 17, 2008
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  10. jb1007

    jb1007 Full Customization

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    lol don't worry its not fraud on your part - the guy on top of you probably didn't take the time to read your 1st post and understand the situation. ;)
     
    jb1007, Mar 17, 2008
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  11. Lithus

    Lithus NBR Janitor

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    Where?

    [​IMG]
     
    Lithus, Mar 17, 2008
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  12. kanehi

    kanehi Notebook Deity

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    I never had the option to pay with 2 credit cards when I ordered.
     
    kanehi, Mar 18, 2008
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  13. ryan27406

    ryan27406 Notebook Consultant

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    When you choose Visa(which is the card i have) in the Credit Card Type section then there will be a option saying if you are using a Debit Card and have a Daily Spending limit choose the Limit
     
    ryan27406, Mar 18, 2008
    #13