I'm back into pre production?!?!

Yesterday, I noticed that my status changed from pre production to production.

The start date was still the same in that it said I was also in production since 6th September 2007 (It previously said the same when I was in pre pro)

Now, I check again just to see the words "in production" and I'm greeted with being stuck at level 2 again and at pre production.

What the heck is up with that? Is this normal?

I wanted to have to change my sig soon (to say boxing/shipping), but not to revert it back to pre production

Did I jinx myself by buying accessories for a laptop that isn't even here yet (Tech Air 5504/BT laser mouse)

 

hey interosseous ,

so did u get de comp finally ? what wa the total waiting period from placing the order ?
i have finalised on a vostro 1500 model , customised like hell !
Prob is , i see so many people who have problems with the ETA given by DELL . I will be in the US only for a month so getting it delivered after that period is NOT an option .
Will it help if i just call a dell rep to my place and order rather than do it online ? will it be faster ? Will i be entited to the same discounts that way ?
pls do reply with your comments asap

thx
jake

 

opps . . sorry . .
just saw that you had also posted earlier today . .
so forget the first 2 lines of my previous post . .

do reply

 

Comp as in computer? No I haven't received Zilch.

The stages are supposed to be

1: Order
2. Pre Production
3. Production
4. Delivery Prep
5. Shipping.

I went from number 2. to number 3. and today back to number 2.

I am not happy.

I'm even more pissed because CSR is now telling me it takes 4/5 weeks before shipping due to a delay with screens.

I was told freaking 7-10 days and told them I based my order on receiving the item before 21st.

 

I made my order over the phone. I wasn't sure if I could negotiate using online orders but over the phone I managed to get some discounts.

As for faster delivery, I'm not sure. You have a higher chance of being given bullsh!t EDD over the phone because there's a person there willing to lie in order to get you to place an order.

I'm also going to the US soon. I ordered from Dell based on the fact that they promised I would receive it on time. Otherwise, I would have waited and purchased a laptop from them at a later date. A bit of honesty would have helped. I hope they didn't just screw me over just to get a sale.

 

i think it is there systems doing something or what ever, because i had exact the same thing.

 

What happened with your order?

Suddenly put into production when the real stage is only pre production?

 

interosseous , thanks a lot .

I am leaving the US on oct 20 . . so based on your dillema , im almost convinced that i will not recieve it on time , if the order is placed today . and hence . im looking at other alternatives . . but the vostro was such a sweet deal ! boohoo

You said u will be reachin the US ? wer then did u place de order from ?

 

same thing happened to me last nite, emea status page changed to production and now this morning its back at pre-production.

 

Stop moaning, I ordered way back in August and most-probably won't recieve it until late September, we're all in the same boat; I ALREADY need my Laptop for a Computing/Programming course.

 

Ordered from UK.

Pants. I wonder what caused it. I hope it's just a glitch and we all get put back into production.

Are you in the boat that's leaving in less than a couple of weeks and when that happens there won't even be a point in waiting any longer?

I know most people ordered way before me and still haven't received it either. I think it's fair to complain whenever promises aren't kept. I would have still ordered from dell, just when I came back...but I was promised my order would be there on time for me to make use of it.

And now that seems a big lie.

 

and today i am back in production again with the same order/pre production date as before (6 sep). So i guess tomorrow i am back again in pre production.. at least i won't get my hopes up that i will have it this week..

 

I think you may be correctly in production.

I'm still in pre production.

 

Always never trust the EDDs given since they are merely Estimates.... The DELL CSRs would give all sorts of promises since they have some monthly targets for orders and to fulfill that they will do anything at their power..... But it is not in their power to speed up delivery dates.... There are lot of other variables involved in the Delivery factor....

So if you want your laptop so soon DELL is not the place to be looking for one..... But if you really want a DELL alone and are preapred to wait then alone place an order....

 

I've been in pre-production for the past month now ... yet if i call up and talk to dell they seem to think im in production all the time. i dont really know what to believe with them..

 

interosseous - did you get back into production? and when?

My laptop was in preproduction for 3 days, went into production yesterday but then went back to preproduction today so im wondering if it will go back to production soon!

Thanks

 

Theres no need to bring back 10 month old forums.

 

If i can't PM or email the guy how else can i ask him huh?

 

Why cant you PM him.

 

I went to his profile and there is no option...