In China, there are more than 400 customers suffered a "dell gate" .

A company's policy does not protect it from lawsuits. There are thousands of cases each year proving that. What's there to elaborate on? By writing disclaimers Dell is trying to cover their behinds from an average person's complaints, but it doesn't work against lawsuits brought up by professional litigators.

 

I'm a professional litigator (see "occupation" in my profile).

I'd like to understand what the poster meant by "almost never works". Is he using hard facts ? Does he have an actual number of class action suits that have been "won" by the plaintiffs versus those that were settled versus those that were killed by some pre-trial motion?

These kinds of broad, exaggerated statements are made all the time by people in forums with absolutely no factual support.

I'd like some factual support, as a professional litigator, you know.

 

I believe this thread has reached its intended purpose. Whether Dell should have notified its customers about the processor switch or not is quite debatable, as is evident by the varying opinions.

With that said, I will quietly close this in the interest of maintaining respect for one another, and so no further arguements are generated.

Regards,
Chaz