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    In-Home service vs. Business 24hour onsite

    Discussion in 'Dell' started by timetopurchase, Jan 30, 2008.

  1. timetopurchase

    timetopurchase Notebook Enthusiast

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    Is there a difference in the two? If I buy the exact same laptop on Dell Home vs Dell Small Business, is the 3year, in-home the exact same support as the 3year business on-site service?

    Thanks!
     
    timetopurchase, Jan 30, 2008
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  2. Lithus

    Lithus NBR Janitor

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    Business service is usually faster, with better trained techs and better support.
     
    Lithus, Jan 30, 2008
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  3. timetopurchase

    timetopurchase Notebook Enthusiast

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    Hmmm. Good to know.

    The debate in my head right now is that if I buy through Dell Home, the XPS1530 is over $600 cheaper due to instant coupon.

    But then I don't have the 'business' version of the inhome/onsite support.

    If some hardware breaks, either one will eventually fix it for me right? You're just saying I might have to spend a bit more time on the phone?

    I mean they both say within 1 business day they will send out a technician if it is needed.
     
    timetopurchase, Jan 30, 2008
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