I'm not sure what to do anymore. I talked to a tech the other day about trying to get an LG screen for my 1280x800 and he said that all screens at my resolution would be grainy. He said I should request a return and reorder a high resolution screen on a new laptop. I called customer care and theyre sending a label to my email tonight, but I'm having second thoughts. He said once dell recieves my laptop it will take an additional 7-10 days to return the money to the DPA account. I can't wait that long, I've been using this laptop for my school work. My moms DPA account has a max of 1500 and this laptop is using 1300 of it so I can't order another off of hers until its refunded. I tried to apply for one under my name as I have a job, but I'm only 16 so it wouldn't allow me to apply. Another problem is that if I ordered another, I saved a configuration in a cart and I got an email today that said the XPS deal ends soon and they will save it until jan 14, then its gone. [heads up for anyone waiting to order, deal is ending soon!] I was hoping to take advantage of that deal and order a better spec m1530. It will be gone by the time the money is refunded to DPA.
I was also looking around online and I found a laptop I liked at circuit city, but its an HP[nice, and cheap so I could order right away] and I've always loved dell. Every computer in our house is a dell.
Should I continue with the return, wait extra time with the chance of no deals and ending up computerless? Should I return, and order a different computer brand? Or should I just accept this screen and be satisfied?
Gah, decisions, I hate them.
Thanks for any advice, it is appreciated.
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The tech talked to you is not helping . there is an Lg great 800X1280 . I actually have one right now and waiting to exchange it with another LG but the higher resolution.
So When I get turn down buy someone . I usualy hang up and call again and get another person to help. some of them are more helpful than others.. you can try gain. i wish that i have the part number for this great LG screen tha I have. I don't really want to take the computer apart because I'm not sure it will be written on it.
If I'm home when the tech come to replace mine I can see if there is a part #. Not sure when though.. -
I could try that again but last time the tech said that on a service call they cant do that. I already have the return label going to my email, is it too late? And I said a discount wouldnt make me keep the laptop, is it too late to get discounts if I do decide to keep it?
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Illegal Operation Notebook Evangelist
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Thanks for the info!
I'm now debating between risking a higher priced m1530 after I return, or keeping this one and asking for another screen replacement, or returning and ordering this:
http://www.circuitcity.com/ssm/HP-P...sem/rpsm/oid/199876/rpem/ccd/productDetail.do
A lot cheaper that what I have now, and I was planning on maybe selling before I go to college 2009, and then I could get a high-end dell.
Opinions?
Indecisive...
Discussion in 'Dell' started by cconant1833, Jan 12, 2008.