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    Inspiron 1420 Delayed

    Discussion in 'Dell' started by rahamanpatrick, Sep 10, 2007.

  1. rahamanpatrick

    rahamanpatrick Notebook Geek

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    This is a response to my previous post, I went online and asked Dell what the trouble was. My laptop has been in production since the 17th and my EDD was the 7th (last Friday). Here's their response. What do you think I should do? Call and ask for a discount?

    Me: Hello, I'd like the shipping status of my Dell laptop. I was told the estimated delivery date was last Friday, Septermber 7th. Can you please give me the tracking information for the shipment?
    CCare Rachel M:     Your order won't be shipping until September 20th 2007
    CCare Rachel M: It will arrive approximately 5 to 6 days after that.
    Me: It's absolutely critical that I get this for school, there must be some way to speed this up.
    Me: Would it help if I adjusted the components on the laptop?
    CCare Rachel M: No, because to do that you'd have to cancel the order and wait again from the beginning.
    Me: If I ordered another model would it be faster?
    CCare Rachel M: Unfortunately no. All models are currently on back order.
    Me: Well, thank you. My order status page does not indicate this new shipping date, when will it change to accommodate this?
    CCare Rachel M: That will change in a few business days

    Specs:

    Inspiron 1420
    Core 2 Duo T7300
    Ruby Red Color with Microsatin Finish
    2GB DDR2 SDRAM
    High Resolution, glossy widescreen 14.1 inch display (1440 x 900)
    128MB NVIDIA GeForce Go 8400M GS
    160G 5400RPM SATA Hard Drive
    8X CD/DVD Burner (DVD+/-RW) with double-layer DVD+R write capability
    Integrated High Definition Audio
    Dell Wireless 1505 Wireless-N Mini-card
    Integrated 2.0 Megapixel Webcam
    85 WHr 9-cell Lithium Ion Primary Battery
    Dell Wireless 355 Bluetooth Internal (2.0 + Enhanced Data Rate)
     
    rahamanpatrick, Sep 10, 2007
    #1
  2. einhander

    einhander Notebook Deity

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    probably your processor...
     
    einhander, Sep 10, 2007
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  3. liyang6688

    liyang6688 Notebook Guru

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    I think Dell do not need order deadline,because I find Dell never post on time recently.
     
    liyang6688, Sep 10, 2007
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  4. Jarrod

    Jarrod Notebook Evangelist

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    She's a *****. If you need it badly, I'd just go to Futureshop and get something else...
     
    Jarrod, Sep 10, 2007
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  5. rahamanpatrick

    rahamanpatrick Notebook Geek

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    UPDATE: Well this is odd. Today my order status page indicated that my Inspiron had completely finished production and boxing and has been shipped. I even have the Purolator tracking information! :D :D I wonder why the rep told me it wouldn't get here till the 25th at the earliest...

    I hope they're not sending an empty box to buy themselves some time, LOL. ;)

    YAY!!!! :p
     
    rahamanpatrick, Sep 12, 2007
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  6. AngieSTL

    AngieSTL Notebook Consultant

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    Congrats!! I hope you love it!!
     
    AngieSTL, Sep 12, 2007
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