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    Inspiron 1520 buttons

    Discussion in 'Dell' started by samureye, Dec 1, 2007.

  1. samureye

    samureye Notebook Guru

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    i have something under a button, can i just pop it off to clean it? it's the left shift button.
     
  2. darkie

    darkie Notebook Consultant

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    How big or how stuck is it? You may be able to remove it with a can of compressed air
     
  3. samureye

    samureye Notebook Guru

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    dude...i did it...and the button won't go back. something flew out at me and i am not sure if it was the thing under the keys or something from the keyitself. shift key is not going back....
     
  4. David

    David NBR Random Reviewer NBR Reviewer

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    Call dell and ask for a replacement keyboard. I'm assuming it's still under warranty.
     
  5. samureye

    samureye Notebook Guru

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    i have no idea what warranty i got. i didn't pay for any extra warranty so what was the default thing, a year? i think i got it 4 months ago maybe. i feel so stupid for doing this.
     
  6. scenery

    scenery Notebook Guru

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    If it has only been four months, you should still be under warranty. I don't know if they'd send you a replacement keyboard or make you send your laptop into depot though.
     
  7. B2TheEYo

    B2TheEYo Notebook Deity

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    Claim it has mechanical problems and they will send you a replacement after making you jump through a few diagnostic hoops. Just lie and say it makes clicking snapping sounds when you type.

    LMFAO.. I do this once a month so I can get a new keyboard. I had how the texture fades and gets all glossy, that's why. Hardly noticeable on silver but black aw man terrible but I can feel the difference.
     
  8. samureye

    samureye Notebook Guru

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    Okay but i am not in the US though I ordered from there, so I would hate having to send it back.
     
  9. samureye

    samureye Notebook Guru

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    If they send you a laptop keyboard, how easy is it to install on your own?
     
  10. orion23

    orion23 Notebook Consultant

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    Very simple.

    Right above the power light on the right, there is a little "gap". Just pull that up, carefully. NO SCREWS THERE.

    Once you remove that piece. There will be 4 screws holding the keyboard to the palm rest. Remove those 4 screrws, SLIDE the keyboard up, and then lift!

    DONE!
     
  11. Dell_CA

    Dell_CA Company Representative

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    Hello,

    My name is Mike, I’m a Technical Analyst at Dell corporate headquarters in Round Rock, TX. I’m part of an internet outreach team developed to interact with the online community regarding technical questions and issues that customers face with Dell products. I thought I’d pop in and offer up some help.

    Support should have no problem sending you the keyboard if the key won’t go back on. No need to embellish, these things happen… that’s what the warranty is for. As far as the actual act of replacing the keyboard, here is the service manual for your machine. It has pictures and step by step instructions to guide you through the process. It’s a pretty simple swap so you shouldn’t have any trouble with it at all. I hope this helps.

    Mike
    Dell customer advocate
     
  12. alect

    alect Notebook Consultant

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    ((thumbs up)) welcome and what a great idea by Dell to do this.
     
  13. Snesley Wipes

    Snesley Wipes Notebook Consultant

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    That's nice $hitball! Scam businesses so the cost of product stays high to us honest endusers :mad:
     
  14. Pink Monkey

    Pink Monkey Newbie

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    Mike from Dell-

    Sorry to jump on you like this, but since we have a real Dell support person here, I thought I'd get your take on this tread.

    http://forum.notebookreview.com/showthread.php?t=141100

    As you can see in the thread, many of us are having problems. Do you have any advice for us on this??? I am personally considering returning my notebook for one on which I can listen to classical music, as this is impossible on my current 1520.
     
  15. Pink Monkey

    Pink Monkey Newbie

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    Gee, now I know why when I have a real problem, I get the impression that they think I'm either full of crap, or I'm just trying to get a freebie. Nice.
     
  16. millermagic

    millermagic Rockin the pinktop

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    I just buy a spare from ebay.