Inspiron 1720 Random Reboot Solution

Alright, as some of you know I just received my Insprion 1720 only to find have it randomly start rebooting on me (every 5-20 min).

After a sleepless night, several hours of communication with Dell Tech Support reps (who knew less than my little brother) I found out that this is a semi-common issue among 1720s purchased this month:

( http://www.dellcommunity.com/suppor...oard.id=si_newusers&message.id=100650#M100650 )


Depsite my laptop passing all Dell Pre-Boot Hardware Diagnostics, it turns out that this error is a RAM problem. For me the solution was to simply reseat the RAM module (take it out, then put it back in). If this does not work, remove the RAM module altogether and test it (only do this if you have multiple modules installed). If it works after removing the module, then simply contact Dell and you should be able to obtain a replacement. If it does NOT work after removing the module, then the problem either lies with the module installed under the laptop keyboard (which I personally did not feel comfortable removing) or you have a different issue.


Finding your RAM:

To find your RAM you will need to power down and turn off your laptop. Flip it over, and use a Phillips screw-driver to remove the center panel. GROUND YOURSELF before touching the RAM. You can do this by touching any exposed metal on the laptop chassis, or you can wear rubber gloves. RAM chips are sensitive, and even if you don't feel a static shock, you could further damage the memory. You should see the RAM held in by two prongs. Push those outwards and the RAM will pop up to a 45 degree angle, it can be safely removed at this point. Once you remove it, you can simply reinsert at a 45 degree angle and gently press it back flat. The clips should engage to hold it in place. Replace the cover and boot the laptop.

Possible problem:

During boot you may get a BIOS message saying the amount of RAM in your system has changed. This means you did not fully reinsert the RAM. Open the bottom back up and make sure the chip inserted all the way. You will get the same message again when you reboot, but that's because it's changed back.

Hope this helps, I know this problem drove me crazy for awhile, and Dell Tech Support seems completely unaware of it.

 

Something makes me think that this is not going to fix the problem.

 

After reading this fix, I too was a little skeptical ... but decided to try it anyway. Well I was pleasently suprised - this is the third day that this system has not rebooted. After many hours of driver downloads and installation , the only time this system didn't reboot was while operating in safe mode. I want to thank you for the fix and what an easy fix it was! If you found this link because your system is rebooting ... TRY THIS FIX!:yes: