The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Inspiron 6000 Firewire External Hard Drive problem

    Discussion in 'Dell' started by John Safford, Mar 7, 2005.

  1. John Safford

    John Safford Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    HELP PLEASE!!!
    System was fairly high end $2035 - $750 discount.
    PROBLEMS:
    External Firewire 1394 Hard drives are recognized but will NOT install properly.
    Also, they lock up the Management Console (Device manager, Disk manager etc).
    Event viewer message:
    Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    USB2 External HDs are very intermittent. They will only install properly after their install fails & I uninstall them in device manager and rescan to reinstall several times.

    USB2 1 GIG Flash (thumb) drives DO work WELL


    TROUBLESHOOTING:
    These External Hard Drives ALL work WELL in other systems including Dell systems here.

    I installed a PCMCIA Firewire card on this computer and it has the same problem when external Firewire HDs are connected.
    This same PCMCIA card & external HDs work well in other laptops including several 4 year old Dell Latitude P3 CPU.

    In other words:
    The external HDs work well on all (many) other computers here but NOT on this Insp 6000.
    The external firewire HD chipsets are Oxford 911 and later (The Best) and the USB2 external chipsets are varied several.

    I did an XP repair install and no better.
    Partitioned Hard drive and installed dual boot 2nd XP system and same problem.

    Diagnostics F12 at boot (from the hidden partition) say there is no problem.

    Is this a bad design?

    Thanks for your help!
     
    John Safford, Mar 7, 2005
    #1