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    Inspiron 6000 Problem with CD Drive driver

    Discussion in 'Dell' started by XooFork, Feb 17, 2009.

  1. XooFork

    XooFork Newbie

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    I am running Windows XP SP 3. I am getting a Code 19 error on the CD drive which is a NEC 6500A. The system no longer sees it. I have tried to find a driver that will work but the downloads available are flash drivers which my system will not recognize when I try to install them. I am getting desperate.

    Recently I upgrade some Intel chipsets and am wondering if this caused it. Anyway I need a workable driver for the internal CD.
     
    XooFork, Feb 17, 2009
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

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    Did you try deleting the ide driver?
     
    ZaZ, Feb 17, 2009
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  3. XooFork

    XooFork Newbie

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    Yes I tried that. Nothing happened other than that the IDE reinstalled itself successfully.
     
    XooFork, Feb 17, 2009
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  4. Jakpro

    Jakpro Notebook Evangelist

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    The drivers for the CD Rom are included with the operating system. The problem that you are having is most likely a "filters" issue caused by the removal or installation of programs like I-tunes and Realplayer.

    http://support.microsoft.com/kb/314060
     
    Jakpro, Feb 17, 2009
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  5. XooFork

    XooFork Newbie

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    Thanks Jak. I will check it out. But I am wondering if an MS automatic upgrade threw my system out of balance.
     
    XooFork, Feb 18, 2009
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  6. XooFork

    XooFork Newbie

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    I followed your suggested instructions, downloaded the program in the link, ran it and PRESTO....it worked. Thanks a lot man.....I greatly appreciate it.
     
    XooFork, Feb 18, 2009
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  7. Jakpro

    Jakpro Notebook Evangelist

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    Glad it worked!

    It is a pretty common problem.
     
    Jakpro, Feb 18, 2009
    #7