starting this week, my 2-year-old 6400 started experiencing constant BSOD. Strangely, there isn't any driver/.exe in the specified in the BSOD as well. i tried typing that error code on google but the result is that it's too common to know the cause. I ran the diagnostics and everything is fine (i even ran the symptom-based diagnostics).
The BSOD also suggested that i replace the video adopter, so i suspected there might be somthing wrong with my X1400 built in. but no, the temperature is normal and everything, and i didn't install any new driver recently.
So i called dell, and the guy told me to ran the diagnostics again, which i did and (ofcz) found no problem. He then told me to reinstall windows since its apparently a software problem.
i've been trying to avoid that last resort partly becz i dun believe its a software problem, and partly becz i dun have the time to back up everything.
can anyone help?
my spec: Intel Core 2 Duo T2400 @ 1.83Ghz
2.00 Gb DDR2 ram, ATI Mobility Radeon X1400 (Omega 3.8.442), 60Gb HDD (20/40 partitioned) Windows XP SP2
edited: just now a process called LUALL.exe came up and used up quite a bit of resources and caused my HDD light to flicker quite a bit. not sure if it has to do with anything
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You might want to download MemTest86+ and test the RAM out. If that isn't the problem, then the GPU very well might be damaged (even if it didn't overheat)!
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the ram's good, just tested it
problem is, how do i convince dell to send someone and replace my GPU (hence motherboard?)
because dell diagnostics cant find a single flaw.
i still have a year of warranty left -
anyone please?
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Computer support goes on levels. First its software, if that cant fix it then hardware.
I would reinstall windows.
Inspiron 6400 BSOD!
Discussion in 'Dell' started by dirty_mind, May 5, 2008.