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    Inspiron 6400 randomly crashing?

    Discussion in 'Dell' started by Andrew4540, Apr 23, 2008.

  1. Andrew4540

    Andrew4540 Notebook Enthusiast

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    Hi, I've had my laptop for about a year and half now, and as of late, it has started to randomly crash. By crash, I mean the screen goes black, but is still on. Its like when you turn the computer on and before the Windows logo appears. Its completely black, but you can see that its on. When it randomly does this, its completely unresponsive. The only way to proceed is to hold down the power button and reset. This has been happening on and off for about two months, sometimes going weeks without it happening again. When the computer restarts, its sluggish and unresponsive and it takes forever to load up. I'm wondering if the problem could be heat related? Even though the problem seems to be random (high load and low load). Would a fresh reformat solve this problem? I don't believe its software related because I cant remember installing anything and having this problem.

    Any Ideas would be appreciated. Thanks!

    -Andrew
     
    Andrew4540, Apr 23, 2008
    #1
  2. Greg

    Greg Notebook Nobel Laureate

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    You probably would benefit by doing a fresh reinstallation of the operating system.
     
    Greg, Apr 23, 2008
    #2
  3. khanhfat

    khanhfat Notebook Deity

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    hard ware problem mang. Try to call dell for replacement if ur'e still in warranty.
     
    khanhfat, Apr 23, 2008
    #3
  4. Andrew4540

    Andrew4540 Notebook Enthusiast

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    Its out of warranty.
     
    Andrew4540, Apr 23, 2008
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  5. Andrew4540

    Andrew4540 Notebook Enthusiast

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    Can someone tell me if the XP reformat guide is still available on here? I believe it was written by southerngurl, but I cant find it now.
     
    Andrew4540, Apr 24, 2008
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  6. richierich

    richierich Notebook Consultant

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    Sounds like your vid card is going bad, also did you somehow manage to adjust your power saving settings?
     
    richierich, Apr 24, 2008
    #6
  7. Andrew4540

    Andrew4540 Notebook Enthusiast

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    Not that I know of?
     
    Andrew4540, Apr 24, 2008
    #7