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    Inspiron 9300 not recognizing RAM

    Discussion in 'Dell' started by jslmsca, Aug 17, 2006.

  1. jslmsca

    jslmsca Newbie

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    I have 2GB of RAM factory installed. Windows XP and the default BIOS recognized it fine for a couple years. I've now noticed I magically only have 1GB of RAM. The only thing I can think of is that the latest BIOS (A05) which I installed a couple months ago is no longer recognizing the full amount. It's saying I have two 512MB modules which I know is false.

    I have no idea what else it could be. And as far as I know, there's no way I can roll back to a previous BIOS version.

    Any ideas?

    Thanks.
     
    jslmsca, Aug 17, 2006
    #1
  2. azntiger1000

    azntiger1000 Notebook Deity

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    Hmm...strange problem. Did you try contacting Dell? I doubt that the new bios would be effective but it could be an issue.
     
    azntiger1000, Aug 17, 2006
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  3. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    That's odd. Open up the memory compartment on your notebook and reseat those modules. Make sure the notebook is completely off, unplugged, and the battery removed before you do that. Be careful not to touch the pins on the RAM, don't want to get oil on them.
     
    Charles P. Jefferies, Aug 17, 2006
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