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    Inspiron e1505 (6400) USB problem...

    Discussion in 'Dell' started by giantkoreandorq, Aug 3, 2009.

  1. giantkoreandorq

    giantkoreandorq Notebook Enthusiast

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    My sister's 3 year-old Dell Inspiron e1505 laptop has been having some major USB problems recently. The USB ports can recognize USB mouses and keyboards. However, it will not recognize external HDDs or her Ipod. So far, I've taken the liberty of reformatting her computer but the problem still persist. I've updated all the drivers to the latest editions and I have tried multiple methods of resetting the USB. (Complete power down of the laptop, Uninstalled the USBs from Device Manager) Does anyone have any suggestions?

    Laptop Specs:

    Dell Inspiron e1505 (6400)
    Windows XP Media Center Edition
    Intel Core Duo T2500 2.00Ghz
    2GB RAM
    100GB HDD
    ATI Mobility Radeon x1400
    Broadcom 440x 10/100 Integrated Controller
    Intel Pro Wireless 3945ABG Wifi
    SigmaTell HD Audio
     
    giantkoreandorq, Aug 3, 2009
    #1
  2. K-TRON

    K-TRON Hi, I'm Jimmy Diesel ^_^

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    That is a strange occurence,
    Are your USB ports clean, and does the external harddrive work in another computer?

    In the BIOS on the E1505, I believe there is an option for USB 1.1, or 2.0
    Make sure it is set to 2.0

    K-TRON
     
    K-TRON, Aug 9, 2009
    #2
  3. Deathwinger

    Deathwinger Notebook Virtuoso

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    Sounds like its time to sell and buy a new PC. :)
     
    Deathwinger, Aug 10, 2009
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  4. Brain191

    Brain191 Notebook Consultant

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    Basic question but have you tried every USB port? Check the BIOS making sure that it is set to USB 2.0. Another thing is have you had any problems with the power brick for it? The external takes more power than a mouse so that could be an issue too...
     
    Brain191, Aug 10, 2009
    #4