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    Inspiron motherboard problems

    Discussion in 'Dell' started by lm3, Mar 20, 2007.

  1. lm3

    lm3 Notebook Guru

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    I have 2 Inspirons with similar problems. They will run off the battery but not off the porwer bricks. Cannot charge the battery. No physical damage apparent. One is a 500m and the other 1100. The 500m was working fine and just stopped taking a charge. Any way to repair without replacing the motherboard?
     
    lm3, Mar 20, 2007
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  2. Zero

    Zero The Random Guy

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    Its likely that the power coekt on the motherboard is causing the problem. Its a common and annoying problem with notebooks. You should first have a look at the power socket, by dismantling the notebook, and getting inside to where it is located. You might be able to use a soldering iron to connect the socket to the actual motherboard, but it may be tricky.
     
    Zero, Mar 20, 2007
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  3. lm3

    lm3 Notebook Guru

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    come on folks. I can't be he only one.
     
    lm3, Mar 26, 2007
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  4. kegobeer

    kegobeer 1 hr late but moving fast

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    Zero already suggested a course of action. Have you done it yet? Also, have you considered that the bricks may be bad?
     
    kegobeer, Mar 26, 2007
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  5. lm3

    lm3 Notebook Guru

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    I have been inside of both notebooks and everything looks tight. The power connectors are tight with no corrosion. The bricks are good. They work on other laptops.
     
    lm3, Mar 27, 2007
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  6. Iceman0124

    Iceman0124 More news from nowhere

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    Are they factory power bricks, or universal? Universal bricks arent really the way to go if you can avoid them.
     
    Iceman0124, Mar 27, 2007
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  7. lm3

    lm3 Notebook Guru

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    They are Dell bricks.
     
    lm3, Mar 28, 2007
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  8. ColorBlind

    ColorBlind Newbie

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    It's the A/C jack. I had the pleasure of working for a shop in nashville, tn that was one of very few places to tackle this challenge. The jack doesn't have to be loose to have a bad connection on the inside. I've seen it probably a couple hundred times. If you can get the jacks replaced you'll be fine. Good luck finding someone to do it for a reasonable cost though.
     
    ColorBlind, Mar 28, 2007
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  9. Dell C.A.

    Dell C.A. Company Representative

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    If the systems run on battery but not on AC then the problem is either the AC adapter or the power supply, which is integrated into the motherboard. The AC port on the board could also be the problem. Either way, if its not the AC adapter brick itself, the motherboard will need to be replaced.

    If you like I would be more than happy to check the warranty status of the two systems and see what repair options are available for the computers. I would just need some information about the systems (service tags and/or case/reference numbers) to make sure I am pulling up the correct ones in our database.


    Larry
    Dell Customer Advocate
     
    Dell C.A., Apr 4, 2007
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