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    Insprion 1520 - Headphone jack grounds for refund?

    Discussion in 'Dell' started by CGHitman14, Jan 2, 2008.

  1. CGHitman14

    CGHitman14 Notebook Geek

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    My 21 day refund period is a few days from being over. I was curious if anyone was able to return their 1520 after this 21 day period because of the headphone jack problem. Is it a good enough reason for them to refund your money?
     
    CGHitman14, Jan 2, 2008
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  2. Razor2

    Razor2 Notebook Deity

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    I suppose you won't get your money back, but they will ship you a replacement system...however it could be a refurb.

    Before you do that, try to use headphones with volume control, it could solve your problem.
     
    Razor2, Jan 2, 2008
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  3. CGHitman14

    CGHitman14 Notebook Geek

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    But I know it's not just my system with the problem. It's the a design flaw on the 1520. What are they going to do, keep shipping me 1520's that have the same problem again and again?
     
    CGHitman14, Jan 2, 2008
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  4. Razor2

    Razor2 Notebook Deity

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    Yes, they will. However not all 1520 have this problem on the same scale, some of them have a buzz on all volume levels and can't even be filtered out with a volume control on the headphone. Some have only a slight hum on very high volume levels, and can be filtered out either by decreasing the volume or using a volume control with the headphones. Fortunately mine is in the second category.
     
    Razor2, Jan 2, 2008
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  5. hypdotspec

    hypdotspec Notebook Evangelist

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    If you really want a refund, they should give it to you. I emailed Dell a few days back expressing some dissastisfaction with my Vostro 1400, which I've had for longer than 21 days. They offered me a full refund if I wanted it, but said that they would give me $50 back if I choose to keep the system.
     
    hypdotspec, Jan 2, 2008
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  6. onlycurious

    onlycurious Notebook Consultant

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    If you decide to call Dell, let us know if it is a good enough reason for a refund.
     
    onlycurious, Jan 2, 2008
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  7. CGHitman14

    CGHitman14 Notebook Geek

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    I'll keep you updated, but it could be a couple of weeks before I make any decision.
     
    CGHitman14, Jan 2, 2008
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  8. onlycurious

    onlycurious Notebook Consultant

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    Couple of weeks?? I thought you said your 21 days is almost up? The longer you wait the less of a chance you have of getting a refund.
     
    onlycurious, Jan 2, 2008
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  9. CGHitman14

    CGHitman14 Notebook Geek

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    Well the point was to use the headphone jack as a reason to extend the 21 days. I'm pretty sure that within the first 21 days I could say anything like the laptop reminds me of my dead dog and they'd have to take it back. I'm just curious if after the 21 days pass, if they'll take it back because of the headphone jack problem.
     
    CGHitman14, Jan 2, 2008
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  10. Riley89

    Riley89 Notebook Consultant

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    When I returned mine it was past the 21 day period and I complained about the headphone jack issue along with other common things, ie cpu whine or clicking HD. They took it back right away and refunded me, though that could have been because I was planning on buying again from them, just the 1530 this time :D GL
     
    Riley89, Jan 2, 2008
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